Title of Effective Practice: - California Postsecondary Education ...

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Direct Connection to Policy Area 6 of The Illinois Commitment Technology Plan John A. Logan College What issue or need is addressed by the effective practice? The College’s Technology Plan accurately assesses and projects instructional and administrative use of technology, resulting in adequate technology infrastructure and the human resources necessary for effective instruction and administrative support. The Technology Plan has documented links to the College’s primary planning document The Plan and, ultimately, the budget. Description of the effective practice: In 1994, in response to rapid growth and mounting technological needs, a nine-member Technology Implementation Committee was appointed by the president. This committee was later charged with the responsibility of developing a Technology Plan to assess current technology successes and challenges, and to design a blueprint for the College’s future information technology. The first Technology Plan was presented to the Board of Trustees in October 1998. This planning process is re-evaluated annually and recommendations are made by the TIC Committee to the associate dean for information systems and ultimately the vice-president for business services. Approved recommendations are included in The Plan. The College’s Technology Plan reflects a continuing commitment to support of student learning in an increasingly technological society. The five areas of technology addressed in the Technology Plan are instruction, information systems, infrastructure, user support, and web technology. Input from staff, both inside and outside of the Technical Implementation Committee, is incorporated into the plan. Various publications and journals such as University Business provide trend indicators that are used in planning. Multiple online sources of information are incorporated. Conferences such as EDUCAUSE have provided valuable planning resources. The Illinois Community College Board provides a listserv of technology administrators and information on how technology is handled in Illinois community colleges. Indicators exist throughout the Technology Plan that the College’s Information Technology department is monitoring changes in every facet of technology to stay abreast of changes. For example, the Technology Plan details the installation of wireless connectivity in 2003 and how it was expanded each year until all but two buildings are now equipped. Another example is that in spring 2004, a Citrix software server was added for students in technology-related classes to use in their coursework – enabling them to access anywhere, anytime. This is showing increased usage with 414 students served in the 2005 spring semester, up from 384 the previous fall semester. How does this practice achieve sustainability? The Technology Plan achieves sustainability via the Technical Implementation Committee which meets monthly. What are the results/measurable outcomes? The effectiveness of the Technology Plan has resulted in a strong technology infrastructure. Information Systems and Media Services have been proactive in providing computers, hardware, servers, multimedia classrooms, wired and wireless networking, multimedia equipment, and other technology infrastructure for use by faculty, staff, and students. In 2003, a wireless network was installed and has expanded to cover most of the campus. The wireless network ensures connectivity for a growing number of faculty, students, and staff using mobile computing devices. Blackboard software for online teaching has been funded and usage has been encouraged and developed. The College offers more online classes each semester. Online enrollment jumped from 291 students in 13 sections in spring 2003, to 487 students in 20 sections in spring 2004, an increase of 67 percent. An additional 600 students take traditional courses with an online component each semester. A Fall 2003 survey shows that 85 percent of students believe that taking an online course enhanced his or her respective learning experience; 85 percent of online students were either satisfied or very satisfied with their classes, with less than 8 percent saying they would not take another online class. As faculty becomes more versed in designing and building high-quality components and learning objects for online instruction, the technological outlet will be in place to provide greater student-centered learning and an opportunity for faculty to implement more effective instructional methodologies into the curriculum. Contact Information Name: Robin Pauls Email: robinpauls@jalc.edu Phone: (618) 985-3741 222
What issue or need is addressed by the effective practice? Students fail to return textbook rentals in a timely manner. As a result additional fees are charged to the student’s account. The college also incurs additional expenses to purchase and ship replacement textbooks. How does this practice achieve sustainability? This practice has prevented the loss of rental textbooks for the college and reduced additional charges on students’ accounts. Replacement of lost rental textbooks, additional shipping charges, and additional employee time in restocking are recognized costs for unreturned textbooks. This practice keeps the textbook rental program affordable for the college and saves the students avoidable expenses. Contact Information Name: Dorothy Feira Email: feira@rlc.edu Phone: (618) 437-5321 Direct Connection to Policy Area 6 of The Illinois Commitment Textbook Rental Return Practice Rend Lake College Description of the effective practice: Reminder cards were designed and printed by staff at minimal costs. The reminder cards are mailed to students with rental textbooks two weeks prior to finals week. Students are reminded about return policies, including the date that textbooks must be returned to avoid additional charges on their student account. What are the results/measurable outcomes? Textbook rental returns improved 57% the first semester that cards were sent. The return rate is now at 96%. 223
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Title of Effective Practice: - California Postsecondary Education ...

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