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Title of Effective Practice: - California Postsecondary Education ...

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What are the results/measurable outcomes? To date, 123 faculty and staff members have participated in one<br />

<strong>of</strong> 14 DRIVE training sessions. Some <strong>of</strong> the processes identified for development/improvement by those<br />

participating in training include:<br />

• Improving the Student Recognition Ceremony<br />

• Improving the Curriculum Development Process<br />

• Processing Work Orders in Campus Operations and IT<br />

• Processing Textbook Requests<br />

• Improving the Glacier Student Newspaper<br />

• Developing a Procedures Manual for Payroll<br />

• Providing Monthly Accounting Reports to all Budget Managers<br />

• Developing a Grants Data Base<br />

• Developing a Master Marketing Plan for the Fine and Performing Arts Center<br />

• Selecting a Web Content Management S<strong>of</strong>tware Package<br />

• Conduct AQIP Action Project Team initiatives (64 individuals serving on one <strong>of</strong> the college’s AQIP<br />

teams participated in DRIVE training)<br />

The year-end Institutional <strong>Effective</strong>ness reports that are submitted by all departments have been revised to<br />

include the DRIVE components. Departments report on the effectiveness measurement they conducted during<br />

the year by responding to questions corresponding to the five DRIVE components. They report on whether<br />

they’ve been involved in defining, reviewing, implementing, evaluating and/or integrating the new or enhanced<br />

process.<br />

Five individuals on campus are DRIVE trainers and each session is co-presented by two trainers. Each training<br />

session is evaluated by participants and their feedback is used to improve upon future training sessions. In<br />

addition, several sessions on the DRIVE continuous improvement tool have been presented at state, regional and<br />

national conferences.<br />

Contact Information<br />

Name: Dr. Sharon Katterman<br />

Email: katterman@morainevalley.edu<br />

Phone: (708) 974-5768<br />

196

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