May 31, 2013 - Phoenix Sinclair Inquiry

B.A. CYR - DR.EX. (WALSH) MAY 31, 2013
D.L. ROUSSIN - DR.EX. (WALSH)
S.E. TAYLOR - DR.EX. (WALSH)
D.M. KNOL - DR.EX. (WALSH)
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to do with us, we continue to go to meetings and, you know,
and sometimes they'll say my workers can't come in the
room, and as long as the parent wants them in the room, I
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say no one can stop you from going in that room.
So you
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learn that you have rights and they can't scare you off
kind of thing and say something that's not true, because if
the parent wants someone there, they can have someone
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there.
My workers don't do the talking; we're just there
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to support them because these parents are saying that the
workers say one thing to them, they come out and they try
to get -- let's say we need parenting programs, so they
come and set that all up and then they do the parenting and
go back, and then the worker will say, oh, well now you
need to do this and you need to do that, or, I didn't tell
you that's all there was. So if there's someone else there
that can witness what's being said, because there seems to
be, it's always miscommunication.
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MS. WALSH:
And just one more question before I
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move on to, to Sharon, is it your sense that the people who
use your centre trust people who work at your centre?
MS. KNOL: Absolutely.
THE COMMISSIONER: What's the question?
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MS. WALSH:
Whether her experience was that the
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people who use her centre trust the people who work at the
centre.
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