May 31, 2013 - Phoenix Sinclair Inquiry

B.A. CYR - DR.EX. (WALSH) MAY 31, 2013
D.L. ROUSSIN - DR.EX. (WALSH)
S.E. TAYLOR - DR.EX. (WALSH)
D.M. KNOL - DR.EX. (WALSH)
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coffee's always on, there's always at least toast, you
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know, if nothing else.
The washing machine's there, the
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telephone's there, the internet access is there.
More
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importantly, there's people there that you can connect with
because, again, at the core of all of our programs and
services we're in the business of building relationships
and, you know, in order to have a really good service under
any banner you really have to have good trusting
relationships with your families in order for the service
to work, and so that's really important to us and we try
really hard to, to do that and build that foundation.
MS. WALSH: How successful --
THE COMMISSIONER: What hours are you open?
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MS. ROUSSIN:
Depend -- different services are
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open at different times.
For instance, our 363 site,
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because that's a partnership model, we're open 365 days a
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year, pretty much from 8:00 a.m. till 9:00 p.m.
Other
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services will be 9:00 to 5:00 Monday to Friday. Obviously,
our group homes are 24 hours a day, you know, 365 days a
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year.
Same with foster families; obviously, they would be
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on all the time. So it's really all over the map --
THE COMMISSIONER: Yeah.
MS. ROUSSIN: -- because our services are so --
there's such a variety of service that the hours are, are
all over the place.
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