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May 31, 2013 - Phoenix Sinclair Inquiry

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B.D. MCKENZIE - DR.EX. (OLSON) MAY <strong>31</strong>, <strong>2013</strong><br />

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families referred exceeds the<br />

system's capacity to respond<br />

appropriately;<br />

underinclusion - some<br />

families who should receive<br />

services do not;<br />

service delivery - some<br />

families are referred<br />

appropriately and receive<br />

services, but not necessarily<br />

the right type of services;<br />

and<br />

service orientation - the<br />

authoritative approach of<br />

child protection services is<br />

not appropriate for many<br />

families who are referred."<br />

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A<br />

Q<br />

Right.<br />

Those are all criticisms of the protection,<br />

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traditional protection approach to service delivery?<br />

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A<br />

That's correct.<br />

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Q Okay. And so differ, the differential response<br />

approach is meant to address some of those?<br />

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A<br />

Some of those.<br />

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