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May 31, 2013 - Phoenix Sinclair Inquiry

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B.D. MCKENZIE - DR.EX. (OLSON) MAY <strong>31</strong>, <strong>2013</strong><br />

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Q Okay. It's sort of you have to pick your<br />

battles. Is that what it boils down to --<br />

A You have to pick your --<br />

Q -- I hate to put it that way but --<br />

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A<br />

Q<br />

A<br />

Yeah.<br />

-- that's what it sounds like you're saying.<br />

Well, you have to pick your battles or find ways<br />

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of increasing capacity.<br />

Q Okay. So in order for the D.R. model to work, I<br />

think you said before its services have to be intense, that<br />

is, workers have to have the time to spend with the<br />

families?<br />

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A<br />

Q<br />

Right.<br />

And they have to be, it has to be, you know,<br />

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regular contact?<br />

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A<br />

Right.<br />

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Q Okay. So if workers are dealing with families<br />

that require a lot of contact, they take up more time?<br />

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A<br />

Q<br />

They do.<br />

And is that what you're getting at here, if<br />

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you're providing services to those types of families that<br />

are going to take a lot of time, you're not going to be<br />

able to handle as many families?<br />

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A<br />

Well, your case -- the workloads have to be<br />

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manageable to make this model of more intensive services<br />

- 74 -

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