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May 31, 2013 - Phoenix Sinclair Inquiry

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B.D. MCKENZIE - DR.EX. (OLSON) MAY <strong>31</strong>, <strong>2013</strong><br />

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enhancement] were identified in<br />

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Section 9.1.<br />

Based on feedback<br />

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from the Winnipeg [Child and<br />

Family Services] pilot site, both<br />

from staff and service<br />

collaterals, current caseloads,<br />

which are approximately 20, are<br />

too high to realize the full<br />

benefits from the DR service<br />

model. A caseload of 12 to 15<br />

active family cases was suggested.<br />

It may be that this number could<br />

increase marginally if it includes<br />

some cases that are receiving<br />

infrequent contact."<br />

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Then you go on to note that:<br />

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"... caseload counts alone are not<br />

a good basis for assessing<br />

workload, particularly if these<br />

are compared across programs."<br />

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Et cetera.<br />

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Now, in terms of caseload, we've heard from Ms.<br />

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