8550, 8550N, 8550DN, 8550GN, 8550MFP Printer

Message Description Recommended Action
66.X2.YY OUTPUT
DEVICE FAILURE
CHECK CABLES
AND CYCLE POWER
67.X PRINTER
ERROR
POWER CYCLE
68 NVRAM ERROR
SETTINGS CHANGED
68 NVRAM FULL
SETTINGS LOST
Indicates a multi-bin mailbox
error.
X/YY Description
X = Device number in the link
YY = Error code from the
optional device
Indicates an electronic
controller error.
X = Description
1 = DC Controller Error
2 = DC Controller IC
Malfunction
3 = Internal Communication
Malfunction
Indicates that a recoverable
error has been detected in the
NVRAM (nonvolatile
random-access memory).
Indicates that the NVRAM is
full, and the printer is unable
to write new data to the
NVRAM.
Verify that the communication
and power cables are
connected. Press GO to
continue printing. If the
message persists, turn the
printer off and on to reset the
printer.
Turn the printer off and on to
reset the printer. If the
condition persists, contact a
local authorized HP dealer or
service representative for
service.
Verify the printer control panel
settings. One or more fields
might have been reset to their
factory defaults during the
error recovery. For more
information on factory
defaults, see “Factory
Defaults” in chapter 2.
Verify the printer control panel
settings. One or more fields
might have been reset to their
factory defaults during error
recovery. The next time the
printer is turned off and on,
NVRAM will be cleared and all
factory defaults will be
restored. For more
information on factory
defaults, see “Factory
Defaults” in chapter 2.
EN Printer Messages 137