8550, 8550N, 8550DN, 8550GN, 8550MFP Printer

Problem
The multi-bin mailbox will
not power on
Cause and Solution
Verify that the power cord is firmly plugged into both the
multi-bin mailbox and the power receptacle. Remove
and reconnect the power cord.
Verify that the cables are firmly attached between the
multi-bin mailbox and tray 4. Also, verify that the cables
are connected to the correct connector. For more
information on connecting the cables between the
multi-bin mailbox and tray 4, see the getting started
guide.
Verify that the multi-bin mailbox is firmly attached to the
printer.
The printer does not
recognize the multi-bin
mailbox
Verify that the power cord is firmly plugged into both the
multi-bin mailbox and the power receptacle. Remove
and reconnect the power cord.
Verify that the multi-bin mailbox is firmly attached to the
printer.
Verify that the cables are firmly attached between the
multi-bin mailbox and tray 4. Also, verify that the cables
are connected to the correct connector. For more
information on connecting the cables between the
multi-bin mailbox and tray 4, see the getting started
guide.
Printer does not
recognize the optional
paper handling device or
the user LED on the
device is off.
Check the power cords.
Check the C-link cables.
Make sure that the device has been configured in the
printer driver.
If the printer still does not recognize the device, contact
a dealer or authorized HP service provider. See the
user guide for your specific HP LaserJet printer for
service and support information.
174 8 Solving Printer Problems EN