8550, 8550N, 8550DN, 8550GN, 8550MFP Printer

Problem
(The printer is on, but not
receiving data (Data light
does not blink and
nothing prints),
continued)
The printer is on and
receiving data (Data light
blinks), but nothing prints
Cause and Solution
If you are using AppleTalk, verify that the AppleTalk
name matches the name on the configuration page.
Print the configuration page. Go to the Chooser menu.
Select the printer type. In the list box, select the printer
name that matches the printer name on the
configuration page. Select the printer port icon. When
you close the Chooser menu, the settings will be saved.
READY is not displayed on the printer control panel.
Press GO to bring the printer online.
The levers inside the front door of the printer might not
be latched. Verify all levers inside the front door are
properly latched and close the front door.
The Data indicator is flashing. Wait for the Data
indicator to stop flashing. The printer is still receiving
data.
The printer might be out of toner. Check the printer
control panel display for TONER OUT REPLACE .
For more information on replacing the toner cartridge,
see the installation guide included with the toner
cartridge.
The imaging drum life might be exceeded. Check the
printer control panel display for DRUM LIFE OUT
REPLACE DRUM KIT. For more information on replacing
the drum kit, see the installation guide included with the
drum kit.
Check the printer control panel for messages. For more
information on resolving printer control panel
messages, see chapter 7, “Printer Control Panel
Messages.”
The parallel port might have an MS-DOS timeout error.
Add a MODE command to the autoexec.bat file. For
example, in MS-DOS 4.0 or later, use MODE LPT1: B.
For earlier versions of MS-DOS, use MODE LPT1: P.
Both examples are for a printer connected to LPT1. See
the MS-DOS documentation for more information.
EN Printer Response Problems 177