8550, 8550N, 8550DN, 8550GN, 8550MFP Printer

Problem
Partial printout
Cause and Solution
The media was loaded in tray 1 incorrectly. Load letteror
A4-sized media with the long edge toward the
printer. Load media sizes larger than letter or A4 with
the short edge toward the printer.
Verify that the media size set in the printer driver and
the actual size of the media match. For information on
configuring the printer driver, see the online help.
A memory error message appears on the printer
control panel display. Delete from the printer memory
any unwanted downloaded fonts, style sheets, macros,
and forms, or add more memory to the printer.
If there are missing random characters, the parallel
cable might be old or bad. Replace the cable with an
IEEE-1284 compliant parallel cable.
The printer files contain errors. Check your application
to make sure the print files are error free by 1) trying to
print another file that you know is error free from within
the same application or 2) printing the file in question
from another application.
Drifting text between
consecutive pages
PostScript job prints as
text
Your application is not resetting the printer to the top of
the page. See the software application notes or the
PCL Technical Reference Manual for specific
information.
If you are using a non-Windows or custom-built
application, it is possible that the PostScript job header
is not being sent down to the printer with the file. For
more information about sending a PostScript job
header with your file, see the application's
documentation.
Your file might have an error in the PostScript code. Try
reprinting the document. For more information on
printing PostScript files, see the application's
documentation.
184 8 Solving Printer Problems EN