8550, 8550N, 8550DN, 8550GN, 8550MFP Printer

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8 Solving <strong>Printer</strong> Problems Performing Basic Troubleshooting Steps This chapter suggests steps to solve common problems that you might encounter while using the printer. If the printer does not work properly, check the following items first: z z z z z z z Is the printer connected to a live power source? Is the printer online? Are the communications cables from the printer to the network or the host computer connected? Are the parallel cables IEEE-1284 compliant? Are any messages displayed on the printer control panel? If you recently replaced a toner cartridge, did you remove the orange tab? Were the printer and its software installed correctly? For more information on installation and set up, see the getting started guide. If you have questions that you do not find the answers to in this chapter, see the HP Customer Care information in the front of this manual. EN Performing Basic Troubleshooting Steps 161
Working with Toner HP recommends that you use HP LaserJet toner cartridges. HP has designed the printer, toner cartridges, and toner formula to work together to give you optimal image quality from the printer. If toner gets on clothing or carpet, wipe the toner off with a dry cloth and then wash with cold water. Warm water or the heat of a dryer will set the toner into the clothing or carpet. 162 8 Solving <strong>Printer</strong> Problems EN
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8550, 8550N, 8550DN, 8550GN, 8550MF
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Copyright Information © Copyright
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CompuServe Printer drivers, updated
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Asia-Pacific Countries/Regions Aust
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European Customer Support Center La
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HP Customer Care Centers Asia Pacif
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12 EN
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3 Common Printing Tasks Selecting M
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8 Solving Printer Problems Performi
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Paper Handling Note: See “Printer
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Printer Information Configurations
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Locating the Printer's Parts Figure
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Optional Paper Handling Accessories
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26 1 The HP Color LaserJet 8550 Pri
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Printer Control Panel Keys and Indi
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When to Use the Printer Control Pan
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Factory Defaults The following tabl
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Menu Item Factory Default PRINTING
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Menu Item Factory Default COLOR ADJ
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Changing Settings in the Printer Co
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Configuring Media Type and Size Con
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Selecting an Output Bin Select the
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Note If the requested media size is
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Setting the Power Save Mode The Pow
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Setting the I/O Timeout The I/O tim
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Selecting the Display Language Usin
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Interpreting the Configuration Page
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Duplex Registration The duplex regi
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Managing Memory The printer support
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58 2 Using the Printer Control Pane
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z z Do not use media that has alrea
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Tray Location Media Type Media Size
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Bin Media Type Media Size (Common N
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Supported Media Weights and Sizes f
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Preprinted Forms and Letterhead Obs
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Transparencies CAUTION Use only tra
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Colored Media Colored media should
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Printing from Tray 1 Load up to 100
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To print envelopes from tray 1 1 Se
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Orienting Media Orienting Media in
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Printing from Trays 2 (some printer
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9 Ensure that the media size tab on
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Printing from Tray 4 (some printer
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Printing Tips for Tray 4 (some prin
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Using the HP TonerGauge The HP Tone
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4 From the software or printer driv
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Printing Multiple Pages on One Shee
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Quick Sets (continued) Printer Driv
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Deleting a Stored Quick Copy Job Wh
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A stored proof and hold job can als
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Deleting a Private Job A private jo
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Variable Data Printing Some applica
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Print on Backside of Heavy Media Pr
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Managing Fonts and Forms on Disk HP
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108 4 Advanced Printing Features EN
Page 111 and 112: Using Color The color features of t
Page 113 and 114: ICC/CMS Some applications and opera
Page 115 and 116: Adjusting the Print Color and Quali
Page 117 and 118: Resolution Considerations for Graph
Page 119 and 120: Adjusting the Color Balance CAUTION
Page 121 and 122: 3 Determine the color adjustment nu
Page 123 and 124: Overall Color of Circles Correction
Page 125 and 126: Replacing Printer Consumables Figur
Page 127 and 128: Consumable Printer Message Page Cou
Page 129 and 130: 128 6 Maintaining the Printer EN
Page 131 and 132: Message Description Recommended Act
Page 161: 160 7 Printer Control Panel Message
Page 165 and 166: Figure 16 A B C Upper Left Door Fus
Page 167 and 168: Problem (Media jams, continued) Cau
Page 169 and 170: Problem Media does not feed automat
Page 171 and 172: Problem (Media does not feed from t
Page 173 and 174: Problem Curled or wrinkled output C
Page 175 and 176: Problem The multi-bin mailbox will
Page 177 and 178: Problem (The printer is on, but not
Page 179 and 180: Problem The printer is on, but cann
Page 181 and 182: Problem Cannot print a configuratio
Page 183 and 184: Problem Cannot select colors in the
Page 185 and 186: Problem Partial printout Cause and
Page 187 and 188: Problem (Missing colors, continued)
Page 189 and 190: Problem Toner smear Cause and Solut
Page 191 and 192: Problem Vertical bands or very dark
Page 193 and 194: Problem Irregular, raised spots or
Page 195 and 196: Problem (Dull or dark colors on tra
Page 197 and 198: Problem (Repetitive defects, contin
Page 199 and 200: Cleaning the Transfer Drum Perform
Page 201 and 202: 5 Lift the drum out of the printer.
Page 203 and 204: Cleaning the Post Charger Clean the
Page 205 and 206: Accessories, Options, and Related P
Page 207 and 208: Part Part Number Type / Size Refere
Page 209 and 210: To install a DIMM 1 Synchronous DRA
Page 211 and 212: 8 Insert the formatter board into t
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Operating Environmental Specificati
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z Paper Usage This printer either h
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Material safety data sheet Material
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Declaration of Conformity DECLARATI
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DECLARATION OF CONFORMITY according
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DECLARATION OF CONFORMITY according
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VCCI Statement (Japan) Korean EMI S
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Laser Statement for Finland Luokan
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228 B Specifications EN
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5. The warranty period begins on th
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cleaning, transfer charger 203 clea
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dpi, graphics 116 dpi, printer defa
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lights, 3000-sheet Stapler/Stacker
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print jobs, delayed 48 print jobs,
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toner, lines 189 toner, low respons
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