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State of Judiciary 2011-2012
43
construction carried out, a container data centre will be deployed
at the Supreme Court to act as the data centre.
In order to save on huge capital and recurrent expenses associated
with printing and photocopying, the ICT directorate is in the
final stages of making arrangements to outsource printing and
photocopying services. This will ensure more effective use of
resources while freeing ICT staff from the maintenance of printers
and photocopiers.
Table 4.2: Summary of developments in ICT between 2011-2012
Case Management
Systems
Manual except for pilot
project in Eldoret and
Kapsabet
Pilot extended to Court of
Appeal
Service Desk
System- Office of the
Ombudsperson
Non-existent
Designed and under trial
Mobile-based Solutions Non-existent Faini Chap Chap for payment
of fines fully operational in
Kibera and Milimani
5834 SMS short code for Office
of the Judiciary Ombudsperson
fully operational
Recording of court
proceedings
Digital only in pilot projects,
some with no ownership by
Judiciary, e.g., Industrial Court
Judiciary owned pilot projects
established
Fully operational system in
Supreme Court with proceedings
available on DVD
Standard form court
documents
Not available online
Long queues in registries to
get forms, especially in Probate
and Administration
Probate and Administration
forms made available online
Queue Management
Systems
Locating of Court Stations
Job Applications
Non-existent leading to long
queues in registries
Reliance on human informants-
no mapping undertaken
Manual
Slow application retrieval,
transfer and follow up
Encouraged corruption
Pilot project in Milimani Law
Courts
Mapping on Google maps®
for all court stations
Online applications commenced
Storage of applicants' information
online with remote
backups
ICT continues to play a critical role in changing the culture of the
Judiciary by introducing new ways of communicating and working.