to download Telecom Italia Annual Report 2011 - Company Reporting

the Dow Jones Sustainability World Index (DJSI World), which includes 341 components;
• the Dow Jones Sustainability Europe index (DJSI Europe), consisting of 172 European components,
and the respective Eurozone index, consisting of 97 components in the Euro area.
Since the inception of the Financial Times Stock Exchange for Good (FTSE4Good) series, Telecom Italia
has been present in all the major indexes:
FTSE4Good Global (719 components);
FTSE4Good Europe (284 components);
• FTSE4Good Environmental Leaders Europe, which includes 40 components selected from the
FTSE4Good Europe on the basis of the results achieved on matters of environmental protection.
Telecom Italia is also included in the following indexes:
Advanced Sustainable Performance Index (ASPI) Eurozone, consisting of 120 components;
• Ethibel Sustainability Indexes (ESI):
– Excellence Europe, comprising 199 components;
– Excellence Euro, consisting of 114 components;
– Excellence Global, comprising 121 components.
• MSCI ESG Indexes:
– MSCI WORLD ESG INDEX, consisting of 795 components;
– MSCI WORLD formerly USA ESG INDEX, consisting of 482 components;
– MSCI EAFE ESG INDEX, consisting of 433 components;
– MSCI EUROPE ESG INDEX, consisting of 227 components.
• ECPI Indexes:
– ECPI Ethical Global Equity, consisting of 300 components;
– ECPI Ethical Euro Equity, consisting of 150 components;
– ECPI Ethical EMU Equity, consisting of 150 components.
• AXIA Sustainable Index (ASI), consisting of 40 components.
Tim Participações had its position confirmed in the ISE (Índice de Sustentabilidade Empresarial) index
managed by BM&F Bovespa (the São Paolo stock exchange), together with the Brazilian Environment
Ministry and other financial and sustainability organisations. The index consists of 38 components that
have achieved the highest sustainability scores, selected on the basis of a questionnaire submitted to
the 182 most traded companies on the BM&F Bovespa.
Communication of non-financial performance
In the context of the Alliance between the European Commission and companies launched in March
2006 with the aim of turning Europe into a centre of excellence in CSR, a “Sustainability and nonfinancial
performance evaluation" laboratory has been set up, of which Telecom Italia has been a coleader.
Following a widespread consultation process involving companies, investors, academics, representatives
of the European Commission and stakeholders in Italy and abroad, the laboratory launched an advanced
non-financial performance communication model based on six priority areas (human capital, customer
relations, community, innovation, environment and corporate governance) in which companies and
investors are both interested. Therefore, the high quality reporting of non-financial information by
companies on these subjects would be valued by the financial markets and taken into consideration in
the assessment of investments. For further information, see the website launched by the laboratory,
investorvalue.org.
During 2011, the laboratory's work continued in the context of a collaborative venture project launched
by CSR Europe and EABIS (European Academy for Business in Society), in which Telecom Italia plays a
leading role together with other big companies and international organisations.
The project has the dual purpose of:
• identifying a small number of sustainability key performance indicators shared with the financial
community (analysts, asset managers, banks and funds);
• sharing the best practice used by companies to measure and manage non-financial performance.
For further information, see the sustainability section of the telecomitalia.com website and the
Enterprise 2020/Priority topics 2011 – 2013 section of the csreurope.org website.
Report of Operations Sustainability Section 107