to download Telecom Italia Annual Report 2011 - Company Reporting

• International Wholesale: International Wholesale includes the activities of the Telecom Italia Sparkle
group which operates in the international voice, data and internet services market aimed at fixed
and mobile telecommunications operators, ISPs/ASPs (Wholesale market) and multinational
companies through its own networks in the European, Mediterranean and South American markets.
Main operating and financial data
Key results of the Domestic Business Unit in total and by customer/business segment in 2011
compared to 2010 are as follows:
Domestic Business Unit
(millions of euros) 2011 2010 Change
amount % % organic
Revenues 19,032 20,068 (1,036) (5.2) (4.8)
EBITDA 9,243 9,393 (150) (1.6) (3.9)
EBITDA margin 48.6 46.8 1.8pp 0.5pp
EBIT (1,945) 5,162 (7,107) ° (1.3)
EBIT margin n.s. 25.7 n.s. 1.0pp
Capital expenditures 4,200 3,106 1,094 35.2
Headcount at year-end (number) 55,389 56,530 1,141 (2.0)
Core Domestic
(millions of euros) 2011 2010 Change
amount % % organic
Revenues 18,123 19,065 (942) (4.9) (4.8)
Consumer 9,217 9,739 (522) (5.4) (5.0)
Business 3,267 3,509 (242) (6.9) (6.9)
Top 3,322 3,511 (189) (5.4) (5.4)
National Wholesale 2,103 2,076 27 1.3 1.0
Other 214 230 (16) (7.0) (5.3)
EBITDA 9,009 9,104 (95) (1.0) (3.4)
EBITDA margin 49.7 47.8 1.9pp 0.7pp
EBIT (2,088) 4,967 (7,055) ° (0.5)
EBIT margin n.s. 26.1 n.s. 1.2pp
Capital expenditures 4,124 3,027 1,097 36.2
Headcount at year-end (number) 54,380 55,475 (1,095) (2.0)
Report on Operations The Business Units of the Telecom Italia Group – Domestic 46