to download Telecom Italia Annual Report 2011 - Company Reporting

Highlights of the operating data of the Telecom Italia Group Business Units are presented in the
following table:
DOMESTIC FIXED
12/31/2011 12/31/2010 12/31/2009
Fixed-line network connections in Italy at year-end (thousands) 16,745 17,609 18,525
Physical accesses (Consumer + Business) at year-end (thousands) 14,652 15,351 16,097
Broadband accesses in Italy at year-end (thousands) 9,089 9,058 8,741
of which retail accesses (thousands) 7,125 7,175 7,000
Network infrastructure in Italy:
access network in copper (millions of km – pair, distribution and
connection) 112.2 111.7 110.5
access and carrier network in optical fiber (millions of km - fiber) 4.6 4.3 4.1
Network infrastructure abroad:
European backbone (km of fiber) 55,000 55,000 55,000
Mediterranean (km of submarine cable) 7,500 7,000 7,000
South America (km of fiber) 30,000 30,000 30,000
Total traffic:
Minutes of traffic on fixed-line network (billions) 108.9 121.5 134.4
Domestic traffic 93.3 104.1 115.6
International traffic 15.6 17.4 18.8
DOMESTIC MOBILE
Number of lines at year-end (thousands) 32,227 31,018 30,856
Change in lines (%) 3.9 0.5 (11.3)
Churn rate (%) (1) 21.9 22.0 29.4
Total average outgoing traffic per month (millions of minutes) 3,633 3,305 2,982
Total average outgoing and incoming traffic per month (millions of
minutes) 4,843 4,597 4,260
Average monthly revenues per line (in euros) (2) 17.4 19.7 20.0
BRAZIL
Number of lines at year-end (thousands) 64,070 51,015 41,102
ARGENTINA (*)
Number of fixed lines at year-end (thousands) 4,141 4,107 4,060
Number of mobile lines at year-end (thousands) 20,342 18,212 16,281
Broadband accesses at year-end (thousands) 1,550 1,380 1,214
MEDIA
La7 audience share Free-to-Air (analog mode)
(average during year, in %) 3.8 3.1 3.0
La7 audience share Free-to-Air (analog mode)
(average of last month of the year, in %) 3.9 3.3 2.9
(1) The data refers to total lines. The churn rate represents the number of mobile customers who discontinued service during the period expressed as a
percentage of the average number of customers.
(2) The values are calculated on the basis of revenues from services (including revenues from prepaid cards) as a percentage of the average number of
lines.
(*) The operating data of the Argentina Business Unit for the year 2009 is presented only for illustration purposes. The Argentina Business Unit has been
consolidated by the Telecom Italia Group since October 13, 2010.
Report on Operations Highlights – The Business Units of the Telecom Italia Group 44