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• an increase in emissions attributable to cogeneration, resulting from the company’s decision to
invest more in this technology, with financial and environmental benefits. The increase is in any case
offset by the lower amount of power purchased from the grid, which overall has led to a positive
balance being achieved in terms of emissions;
• reduction of emissions from diesel electricity generators in situations where the electricity
distribution network is unavailable;
• reduction of emissions resulting from electricity consumption;
• reduction of emissions from business air travel by employees due to a reduction in the number of
trips, resulting in particular from the greater use of video-conferencing.
Water
Water consumption
Consumption of water drawn from artesian
wells
Consumption of water provided by water supply
companies
Telecom Italia S.p.A. 2011 2011
vs 2010
Changes %
2011
vs 2009
m 3 53,858 (20.50%) (36.80%)
m 3 4,300,000 (0.97%) (1.61%)
Total water consumption m 3 4,353,858 (1.27%) (2.28%)
Water consumption
TI Group
2011
TI Group breakdown by Business Unit (%)
Domestic Brazil Argentina Media Olivetti
Consumption of water drawn from
artesian wells
m 3 944,003 5.70% 0.00% 0.00% 0.01% 94.29%
Consumption of water drawn from
supply companies
m 3 6,528,173 67.92% 2.73% 28.70% 0.35% 0.30%
Total water consumption(*) m 3 7,472,176 60.06% 2.39% 25.07% 0.31% 12.17%
(*) The data of the Argentina BU was estimated on the basis of invoices received.
Paper
Paper purchased
Telecom Italia S.p.A. 2011 2011
vs 2010
Changes %
2011
vs 2009
paper purchased for office use kg 413,578 (21.92%) (35.16%)
paper purchased for commercial use kg 1,551,076 (5.61%) (23.18%)
Total paper purchased kg 1,964,654 (9.59%) (26.05%)
Purchases of paper for office and commercial use (telephone bills) continue to be directed at product
types that meet the highest environmental standards based on the responsible management of forests
according to the Forest Stewardship Council (FSC, see fsc.org) requirements.
With regard to the working environment, consumption has been rationalised by the awareness-building
work on rationalising use and by the printing on demand project which provides for the use of shared
high performance printers.
As regards paper purchased for commercial use, activities continued for the purpose of achieving an
overall reduction in consumption, particularly by promoting the use of electronic invoices and
statements among customers. This allowed over 92 tonnes of paper to be saved, as well as reducing the
production of CO2 associated with delivery of the packages.
Report of Operations Sustainability Section 119