to download Telecom Italia Annual Report 2011 - Company Reporting

The collection of sorted waste in offices, organised in all the company's office premises, allowed 21,670
tons of paper to be sent for recycling during 2011.
Telecom Argentina is also focusing on digital billing, which currently covers around 5% of customers and
allows the company to avoid printing and sending out around 150,000 documents for each billing cycle.
Paper for office use
TI Group breakdown by Business Unit (%)
TI Group 2011 Domestic Brazil Argentina Media Olivetti
Non-recycled paper purchased kg 255,828 1.03% 2.47% 96.50% 0.00% 0.00%
Recycled paper purchased kg 63,072 0.00% 100.00% 0.00% 0.00% 0.00%
FSC certified paper purchased kg 473,003 93.59% 1.34% 0.00% 2.96% 2.11%
Total paper purchased for office use kg 791,903 56.23% 9.56% 31.18% 1.77% 1.26%
Waste
The data shown in the table refer to the quantity of waste consigned (*) and recorded by law (†) .
Waste consigned (*)
Telecom Italia S.p.A.
2011
2011
vs 2010
Changes %
2011
vs 2009
Hazardous waste kg 5,747,941 6.26% (8.30%)
Non-hazardous waste kg 12,406,059 12.28% 7.54%
Total quantity of waste kg 18,154,000 10.30% 1.96%
Waste for recycling/recovery kg 17,345,326 15.16% 7.13%
Ratio between the amount of waste recycled/recovered and
the total waste
% 95.55% 4.41% 5.07%
(*) The data does not include telephone poles because these are not disposed of as ordinary waste but under the framework agreement signed in 2003
with the Ministry of the Environment, the Ministry of Production Activities and the production and recovery companies, subject to the favourable
opinion of the conference of State-Regions-Autonomous Provinces. In 2011, Telecom Italia decommissioned 160,861 poles weighing a total of
12,868,880 Kg.
Waste consigned
TI Group breakdown by Business Unit (%)
TI Group 2011 Domestic Brazil Argentina Media Olivetti
Total waste consigned(*) kg 20,583,186 89.89% 4.49% 2.36% 0.69% 2.57%
(*) For comparison purposes among the Business Units, the data of the Telecom Argentina BU doesn’t include decommissioned telephone poles (kg
16,146,750 in 2011) although these have been consigned and are not managed separately from other waste. Furthermore, the figure has not been
calculated on the basis of estimated data, and only includes recorded waste.
Waste data varies over time according to the quantities and types delivered to the companies contracted
to treat it. The most important item of data for Telecom Italia's purposes is the ratio between waste
produced and consigned for recycling/recovery, which has improved significantly compared to the two
previous years.
Ministerial Decree No. 65 of March 8, 2010 (published in the Gazzetta Ufficiale on May 10, 2010)
implemented the collection of Waste Electrical and Electronic Equipment (WEEE) by all Telecom Italia
sales channels as of June 18, 2010. As required by the legislation, Telecom Italia and all its sales
(**) “Waste consigned” means waste delivered to carriers for recycling or recovery or disposal.
(†) Slight variations compared to the situation on December 31st may occur until the following March 30th because the source of the data is the records
of waste loaded and unloaded, which are consolidated once the actual weight at destination has been verified. The information is supplied to the
producer of the waste within 3 months of consignment, which is the reason for the potential variations in the data.
Report of Operations Sustainability Section 120