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udgetary stress.Keywords: government accounting, financial reporting, policy formulation, systemimplementationChanging Bureaucracies: Understanding the Organization before Selecting theApproach. Medina, W.A., N.Y.: Marcel Dekker, Inc. 1982.http://www.amazon.com/exec/obidos/tg/detail/-/0824716728/qid=1082140246/sr=1-1/ref=sr_1_1/102-1404922-2673704?v=glance&s=booksA good guide for executives who are planning to make changes in their organizations.Keywords: bureaucracy, bureaucracy reform, handbook, public administrationChaos Organization and Disaster Management. Kirschenbaum, Alan. CRC Press.2003.http://www.crcpress.com/shopping_cart/products/product_detail.asp?sku=DK2908&parent_id=&pc=Chaos Organization and Disaster Management offers a scholarly survey of disasterresponse behavior and management in the face of natural and manmade catastrophe. Theauthor provides a methodological and empirical platform from which to initiate a criticalanalysis of disaster management. Sparked by a unique field study of the Israeliexperience during the Gulf War, this book demonstrates the massive divide betweenindividual responses to disaster and the actual functioning of disaster managementorganizations. It exposes the fundamental flaws of disaster management agencies,analyzing disasters from the perspectives of both agencies and potential victims.Formulating an alternative approach to disaster management that draws upon theadvantages of privatization, this volume appraises methods of measuring disaster agencyeffectiveness, emphasizing the citizen vantage point and stakeholder evaluations. Itoutlines the intrinsic bureaucratic constraints that impede the efficacy of governmentagencies, and reveals the disconnect between organizational and victim perceptions ofdisaster. By highlighting a new empirically based understanding of disaster behavior, thebook recommends moving the focus of disaster management to a social process modelthat will save lives.Keywords: chaos organization, disaster response behavior and managementCivil Service Handbook: How to Get a Civil Service Job. Heiling,G. Arco Publishing,H. H. Macmillan Information, 1995.173