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State of New York Local Government Handbook. 5 th Edition, January 2000.www.dos.state.ny.us/pdfs/handbook.pdfDescribes in comprehensive terms how local government works in New York State. Itincludes New York States relationships with other states and the federal government.Keywords: handbooks, New York State governmentStrategic Choices in Reforming Public Service Employment: An InternationalHandbook. Dell'Aringa , Carlo, Giuseppe, Rocca D., and Berndt Keller, Macmillan.2001.http://www.amazon.com/exec/obidos/tg/detail/-/0333921623/qid=1082308556/sr=1-1/ref=sr_1_1/102-1404922-2673704?v=glance&s=booksAlthough many industrialized countries have had to face the same political and economicpressures in reforming their public sectors there have been different reactions and adiversity of solutions to the emerging problems. This book examines the most significantinitiatives targeted towards the restructuring of public sector employment relations incountries belonging to the Organization for Economic Cooperation and Development.The contributors focus on national and local governments, and health, education andsocial services. The first section provides an up-to-date analysis of six Europeancountries. The second part considers the US, Canada, New Zealand, Australia and Japan.Keywords: handbook, public personnel reform, public service reformStrategic Management for Public and Nonprofit Organizations. Steiss, Alan Walter.CRC Press. 2003.http://www.crcpress.com/shopping_cart/products/product_detail.asp?sku=DK2051&parent_id=&pc=The central resource for process improvement and innovation, this book includesvaluable techniques to identify and improve organizational processes, as well as managethe change that accompanies implementation. Strategic Management for Public andNonprofit Organizations discusses SWOT analysis, TQM, systematic innovation, SixSigma, quality function deployment, process mapping, gap analysis, and activity basedcosting. With helpful references to secondary sources and a comprehensive glossary, thistext will benefit public administrators, financial managers, public planners, investmentmanagers, policy analysts, and public policy specialists, and upper-level undergraduateand graduate students in these disciplines.214