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same time, these challenges and other developments offer exciting opportunities forimproving knowledge and practice in public management, for the benefit of everyone. Inthis volume, leading scholars contribute advances in the theory, methods, and practice inthis burgeoning field.Keywords: public administration, public management, textbookBanishing Bureaucracy: the Five Strategies for Reinventing Government. Osborne,David, and Peter Plastrick. MA: Preseus Press, 1997.http://www.amazon.com/exec/obidos/tg/detail/-/0201626322/qid=1081550730/sr=1-1/ref=sr_1_1/104-9017480-0915921?v=glance&s=booksDavid Osborne's 1992 bestseller, Reinventing Government, was a landmark book thatidentified ten principles for creating a more efficient government. This essential sequelgoes one step further, focusing on strategic levers for changing public systems andorganizations on a permanent basis to achieve dynamic increases in effectiveness,efficiency, adaptability, and capacity to innovate. In an age of disillusionment with publicservice, Banishing Bureaucracy offers inspiring stories of organizations that really workand provides specific recipes for effective change. Here is a road map by whichreinventors can actually make "reinvention" work.Keywords: bureaucracy, public administration, reinventing government, textbookBenchmarking for Best Practices in the Public Sector: Achieving PerformanceBreakthroughs in Federal, State, and Local Agencies. Keehley, Patricia, Medin,Steven et al., CA: Jossey-Bass, 1996.http://www.JosseyBass.com/catalog/isbn/0-7879-0299-3For leading companies in the private sector, benchmarking has become a major catalystfor change and a key tool for gathering information from competitors and process leaders,as well as from within. Benchmarking for Best Practices in the Public Sector is a uniquepractical guide that shows public officials and administrators at all levels of governmenthow to identify the best practices and implement them in their organizations.Keywords: public administration, performance measurement, textbookBeyond the New Public Management: Changing Ideas and Practices in Governance.Minogue, Martin, Charles Polidano, and David Hulme. MA: Edward Elgar Pub. 1999.http://www.e-elgar.com/385