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Download - Rutgers, The State University of New Jersey

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Confronted with rising citizen discontent, the Reinventing Government movement, andnew technological challenges, public organizations everywhere are seeking means <strong>of</strong>improving their performance. <strong>The</strong>ir quest is not new, rather, the concern with improvingthe performance <strong>of</strong> government organizations has existed since the ScientificManagement Movement. Public Sector Performance brings together in a single volumethe classic, enduring principles and processes that have defined the field <strong>of</strong> public sectorperformance, as written in the words <strong>of</strong> leading practitioners and scholars. Taken as awhole, this volume provides a performance compass for today's public managers, helpingthem to reconstruct the public's confidence in, and support <strong>of</strong>, government. Defined hereas managing public organizations for outcomes, performance is examined in all its varieddimensions: organizing work, managing workers, measuring performance, andovercoming resistance to performance-enhancing innovations. <strong>The</strong> selected articles areinteresting, thought provoking, and instructive. <strong>The</strong>y are classics in that they have beenwidely cited in the scholarly literature and have enduring value to public managers whoseek to understand the many dimensions <strong>of</strong> performance. <strong>The</strong> book is organized intothree sections: Performance Foundations, Performance Strategies, and PerformanceMeasurement. Excerpts from additional selected articles feature special topics andwisdom from performance experts.Keywords: public administration, public affairs, textbookPublic Service: Callings, Commitments, and Contributions. Holzer, Marc. Colorado:Westview press, 1999.http://www.perseusbooksgroup.com/perseus/simple_search.do?searchText=Marc+Holzer&imprintCid=PS&x=10&y=8This volume includes perspectives on public service selected from six decades <strong>of</strong> majorpublic administration journals. Recurring themes include: motivations to enter the publicservice, positive and negative images <strong>of</strong> public servants and <strong>of</strong> government, conflictsbetween loyalty to the organization and loyalty to the public, morale, burnout, andturnover. <strong>The</strong> volume also includes cross-national analyses <strong>of</strong> the public service in othersystems, proposals for rethinking public service systems, and questions as to the future <strong>of</strong>the public service. It recaptures a long, continuing debate as to the health <strong>of</strong> the publicservice, and in so doing suggests agendas for university research and administrativeaction.Keywords: public administration, public affairs, textbook<strong>The</strong> Craft <strong>of</strong> Public Administration. 8th. Berkley, George E. & Rouse, John Edward.N.Y.: McGraw-Hill Higher Education. 2000.http://www.mhhe.com/383

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