Download - Rutgers, The State University of New Jersey

of public and non-profit service. The survivors, ten years from now, will be working insystems they could not possibly imagine now. They will have gotten there not just byluck, but by the full commitment of all members of their organizations and bydramatically different methods of public engagement. This book is an excellent resourcefor starting that journey and for assessing the progress of efforts to date.Keywords: public administration, public management, performance measurement,textbookCreating Public Value: Strategic Management in Government. Moore, Mark. MA:Harvard University Press, 1997.http://www.hup.harvard.edu/S97Books/S97.Catalog/creat.public.value.htmlMark Moore presents his summation of fifteen years of research, observation, andteaching about what public-sector executives should do to improve the performance ofpublic enterprises. This book explicates some of the richest of several hundred cases usedat Harvard's Kennedy School of Government and illuminates their broader lessons forgovernment managers.Keywords: new public management, public administration, public value, textbookFlirting With Disaster : Public Management in Crisis Situations (Bureaucracies,Public Administration and Public Policy). Schneider, Saundra K. 1995.http://www.amazon.com/exec/obidos/tg/detail/-/156324571X/qid=1081551086/sr=1-1/ref=sr_1_1/104-9017480-0915921?v=glance&s=booksA study that poses the question of why the government handles some natural disasterssuccessfully but fails miserably in other cases. Schneider employs information fromjournalistic and scholarly sources, along with her own research, in order to develop ageneral theoretical framework for analyzing governmental performance in disastersituations. She concludes that the success or failure of an emergency response depends onthe size of the inevitable gap between the collective behavior of disaster victims and thebureaucratic procedures of public officials. Includes a number of case studies.Keywords: crisis management, public administration, public management, textbookGlobal Public Management: Cases and Comments. Callahan, Kathe, Dorothy Olshfski,Erwin Schwella. Thousand Oaks, CA: Sage Publications. 2004.http://www.amazon.com/exec/obidos/ASIN/0761927964/qid%3D1111071631/sr%3D11-1/ref%3Dsr%5F11%5F1/002-6383301-6605631387