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examines the law's effectiveness in changing the work functions and behaviors of streetlevelwelfare workers from the role of simply determining eligibility of clients to actuallyhelping their clients find work. She investigates the significant role of these workers inthe implementation of welfare reform, the role of public management in changing thesystem of welfare under the reform law, and management's impact on results. In this caseensuring the delivery of welfare benefits and services to eligible clients. Over a period oftwo years, Riccucci traveled specifically to eleven different cities, and from interviewsand a large national survey, she gathered quantitative results from cities in such states asNew York, Texas, Michigan, and Georgia that were selected because of their range ofpolicies, administrative structures, and political cultures. General welfare data for all fiftystates is included in this rigorous analysis, demonstrating to all with an interest in anyfield of public administration or public policy that management does indeed matter.Keywords: public management, street-level bureaucrats, textbook, welfare reformInnovation in American Government, Challenge, Opportunities, and Dilemmas.Altshuler, Alan A., DC: Brooking Institute, 1997.http://www.brookings.org/press/books/innovat.htmThe contributors to this book analyze a number of issues raised by the task of innovation,including: Who is responsible for innovating? How can innovative individuals and teamsbe held accountable? What kinds of organizational arrangements beget the mostinnovation? How can innovation be fostered in agencies devoted to routinization? Howshould innovative ideas be disseminated? And what exactly is an "innovation" anyway?The contributors gathered data for this book from winners and finalists in the FordFoundation's Innovations Awards program, as well as from other innovators andinnovations.Keywords: innovation, public administration, public management, textbookManaging the Public Sector. Starling, Grover. TX: Harcourt Brace, 1998.http://cdma.argospress.com/book-0155068598.htmAs a public administration textbook that is both interesting to students and rigorous, thisbook combines recent public management thinking and research with examples of howorganizations apply these ideas. It is a comprehensive, balanced, and systematicintroduction to the field that blends theory with practice, helping students understand theoften abstract and distant world of public management.Keywords: public administration, public management, public sector, textbook389