Catalog - University of Maryland University College

COURSE DESCRIPTIONSTLMN 670 Capstone Course in Telecommunications (3)Prerequisite: Completion of 27 credits of program coursework.The application of knowledge and skills gained from previousstudy in telecommunications to real-world projects and torelated business, technical, and ethical issues. Topics includeentrepreneurship and venture creation, emerging telecommunicationstechnologies and their applications, future trends, ethicaldevelopment, and management. Focus is on demonstratinganalytical, entrepreneurial, leadership, planning, managerial, andcommunication skills through a strategic research and developmentproject for a telecommunications company.TMAN (Technology Management)TMAN 600 Foundations of Management and Technology (6)A study of the foundations of management and the principles ofmanaging technology in organizations. Topics include variousorganizational factors that affect efficiency and effectiveness andglobal competitiveness, such as group behavior, organizationstructure, environmental factors, international competitiveness,organization culture, change management, decision making,team effectiveness, values, conflict, power, and politics. Ethicsand the socially responsible environment within which mangersmust operate are stressed through readings and practicalapplications. Discussion also covers key concepts of technologymanagement and the role of technology managers in all sectorsof the workforce. Focus is on examining technological innovationfrom a historical perspective, including its impact on theeconomy; public policy; global competitiveness; and organizationalstrategy, effectiveness, and efficiency. Students who receivecredit for TMAN 600 may not receive credit for TMAN 611 orTMAN 633.TMAN 611 Principles of Technology Management (3)(Formerly TMAN 601.) An introduction to key concepts intechnology management and the role of technology managersin both private- and public-sector organizations. How organizationalentities can be structured and managed to respondeffectively to dynamic changes caused by technology and internationalcompetition is examined. The key cycles in the developmentof technology—including their impact on the economy,industrial sectors, and organizational strategy and survival—arecovered from a historical perspective. Management is examinedfrom both a process and system perspective. The major technical,social, legal, and ethical issues in innovating and implementingtechnology are presented.TMAN 614 Strategic Management of Technology andInnovation (3)A study of the effective management of technical organizationsin an increasingly competitive, rapidly changing global environment.A coherent process for the formulation, implementation,and assessment of business strategy is provided. A historicalframework for the birth, growth, maturation, and decline ofbusiness innovation is presented. Findings and recommendationson contemporary businesses and industrial sectors are reported.Technology management is examined within a strategic frameworkthat integrates strategy setting, implementation, and assessmentprocess; historical analogies/cases of business innovationthrough maturation lifecycle; and application of lessons learnedin contemporary business cases in business, government, andnonprofit organizations.TMAN 625 Economics and Financial Analysis forTechnology Managers (3)A study of the financial tools managers use to find answers tofour important questions: What is the financial condition ofthe firm? What long-term investment should the firm make?How can the money be raised for the investments? And how willthe firm meet its daily financial requirements? Topics includeaccounting statements, tax implications, types of costs, profitrecognition, financial markets, investment decision tools, netpresent value, free cash flows, project financing, valuation offirms, risk-return, cost of capital, long-term financing, shorttermfinancing, and equity financing for entrepreneurs. Discussionalso covers mergers and acquisition activities, governanceand ethics, and international aspects. Business cases from contemporaryfirms and readings relevant to technology managementare used to illustrate the application of financial concepts.TMAN 632 Organizational Performance Management (3)An overview of the most successful strategies and approaches forachieving a high-performing organization, based on the latestresearch findings and the examples of successful global organizations.Topics include organizational capabilities in managingcosts, ensuring quality in products and services, and enhancingcustomer satisfaction, as well as performance capabilities (such asorganizational values, adaptability, flexibility, agility, responsiveness,and decisiveness) that enable organizations to anticipateand respond to change. The Baldrige Criteria for PerformanceExcellence are examined as assessment tools for achievingdesired organizational capabilities. Discussion also covers specificapproaches that contribute to high performance and organizationaleffectiveness, such as customer relationship management,supply chain management, Six Sigma methodology, and otherprocess improvement tools. Successful applications of thesestrategies and approaches are illustrated.120G R A D U A T E C A T A L O G | 2 0 1 0 – 2 0 1 1