Thermo Scientific Orion 2110XP Ammonia Analyzer

Customer ServiceHazardous MaterialsSome materials are designated corrosive/oxidizer by DOT and IATA.Some materials may require special labeling and handling. Carriers mayadd additional freight charges for handling/transporting these materials.Consolidating such material with other products may be prohibited.Additional freight charges are billed to you per FOB terms. Advisemanufacturer of shipping instructions for these hazardous materials toreduce your freight costs.Restocking ChargePermission to return new, excess inventory must be obtained prior toreturn. If any item is authorized to be returned for credit as a result of anincorrect purchase without a reorder, a 25% restocking charge of the pricepaid for the product will be made. International customer’s restocking feeof 25% will be off the international price.Only new (in the box) goods may be returned within 30 days of shipmentfrom manufacturer. Older items, 9 digit parts and discontinued itemscannot be returned for credit.Short ShipmentsManufacturer must be notified within 30 days of receipt of invoice of anyitem or billing discrepancies. All substantiated claims will be remedied bya credit memo and a new order placed for short shipment. Any shipmentdiscrepancy claimed after 30 days of invoice date will not be honored andcredit will not be issued by manufacturer.Force MajeureManufacturer shall not be liable for failure to perform or for delay inperformance due to fire, flood, strike, or other labor difficulty, act of God,act of any governmental authority or of the purchaser, riot, embargo, fuelor energy shortage, wrecks or delays in transportation, inability to obtainnecessary labor, materials, or manufacturing facilities from usual sources,or due to any cause beyond its reasonable control. In the event of a delayin performance due to any such cause, the date of delivery or time forcompletion of performance will be extended by a period of time reasonablynecessary to overcome the effect of such delay.Thermo Scientific Orion 2110XP Ammonia Analyzer User GuideVII-4