Hydraulic ram pumps and Sling Pumps

Key Factors for Sustainable Cost RecoveryTable 1:Cost Recovery StrategyStrategies for improving cost recovery (from the BPD research and survey report)Projects withstand-postsProjects withprivateconnectionsand standpostsProjects with privatehousehold connectionsIndonesiaColombiaBoliviaArgentinaS. Africa:KwaZuluS. Africa:BoTTSenegalHaitiRewards and sanctions• Rewards for households that pay!• Cut-off in case of non-payment! 1 ! 2 ! ! ! !Tariff and fee structure• Payment options/pay over time! 3 ! ! ! ! !• Block tariff with low price first block• Means-tested subsidy (for poor households)• Targeted subsidy (for poor neighbourhoods)!• Lower connection fee! ! ! !Billing, charging, payment• Change frequency of payments• Improve billing system & delivery• Increase/change payment pointsCustomer relations / education• Improve customer relations• Pre-project information• Education campaignsInstitutions and organisations• Problem solving committees• Village committees to run system• Group households into single customer• Train/create standpost vendorsService, technology and costs• Improve quality or type of service• Pre-payment technology• Lower cost technology• Reduce O & M costs! !! ! ! ! !! ! ! ! ! ! !! ! ! ! !! ! ! ! ! ! !! !! ! 4! ! ! ! ! ! ! !! !!!! ! !1. If the standpost operator does not pay for the bulk water, the standpost is turned off and is not turned back on againuntil the operator pays her debt.2. Penalties exist on paper but are rarely enforced.3. After first 50% of the fee is paid.4. In standpost projects financed by ENDA.!!3