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Value Co-Creation in Industrial Buyer-Seller Partnerships ... - Doria

Value Co-Creation in Industrial Buyer-Seller Partnerships ... - Doria

Value Co-Creation in Industrial Buyer-Seller Partnerships ... - Doria

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dependence. If managers were not able to see that it was precisely the dependence factor -which they are most afraid of - that might be the key to value co-creation potential, therewould be no way to realize that potential <strong>in</strong> the first place. Thus, my mission became to f<strong>in</strong>darguments to demonstrate that both dependence and <strong>in</strong>terdependence are <strong>in</strong>herent parts ofthe underly<strong>in</strong>g logic of buyer-seller partnerships.My <strong>in</strong>tention became to explore value co-creation – how both companies could achievesometh<strong>in</strong>g by work<strong>in</strong>g together <strong>in</strong> a partnership. I started read<strong>in</strong>g about dependence and<strong>in</strong>terdependence and realized that dependence actually deals with power and limitedalternatives, which was not my focus, while <strong>in</strong>terdependence deals with a situation wherethe activities of two parties are causally related to each other. This was the variable I waslook<strong>in</strong>g for and therefore I chose to use the concept of <strong>in</strong>terdependence as the dynamicvariable <strong>in</strong> my function on value co-creation potential. By <strong>in</strong>clud<strong>in</strong>g <strong>in</strong>terdependence Idemonstrate that <strong>in</strong>terdependence is a prerequisite for value co-creation potential. If there ismore <strong>in</strong>terdependence, there is more potential, and vice versa.Interdependence provides a chance for value co-creation if it is managed and exploited<strong>in</strong> a fruitful manner. <strong>Co</strong>mpanies seek to manage <strong>in</strong>terdependence with different governancemechanisms, such as different types of formal and <strong>in</strong>formal agreements. The case of thefocal partnership is an example of a situation where <strong>in</strong>terdependence is managed through acooperation agreement. Instead of avoid<strong>in</strong>g be<strong>in</strong>g <strong>in</strong>terdependent, the parties strive to usethe potential <strong>in</strong>herent <strong>in</strong> <strong>in</strong>terdependence <strong>in</strong> order to co-create value. Be<strong>in</strong>g able to exploitthe potential that lies <strong>in</strong> a relationship with a partner requires that the parties get closely<strong>in</strong>volved. A prerequisite for <strong>in</strong>volvement is <strong>in</strong>tense <strong>in</strong>terpersonal <strong>in</strong>teraction andcoord<strong>in</strong>ation of activities as well as mutual adaptations. These all entail costs for the<strong>in</strong>volved companies, which is why I would like to stress that a high-<strong>in</strong>volvement approachis not always the most feasible one, and should not be regarded as the best relationshipstrategy per se. The assessment of the benefits and sacrifices of <strong>in</strong>volvement should bemade separately for each specific case.The decision to pursue a partnership believ<strong>in</strong>g that there are th<strong>in</strong>gs to be achieved bycooperat<strong>in</strong>g and be<strong>in</strong>g <strong>in</strong>volved does not tell anyth<strong>in</strong>g about what actually is achievedtogether. This is what I now turn to discuss, i.e. how the potential for value co-creation isrealized through processes of value co-creation.155

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