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Value Co-Creation in Industrial Buyer-Seller Partnerships ... - Doria

Value Co-Creation in Industrial Buyer-Seller Partnerships ... - Doria

Value Co-Creation in Industrial Buyer-Seller Partnerships ... - Doria

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3. A CONCEPTUAL EXPLORATION INTO VALUEThe chapter on value beg<strong>in</strong>s with a short overview of the historical roots of the concept andgoes further <strong>in</strong>to discuss<strong>in</strong>g how the concept has been used with<strong>in</strong> different schools ofthought <strong>in</strong> bus<strong>in</strong>ess studies, go<strong>in</strong>g more specifically <strong>in</strong>to the field of <strong>in</strong>dustrial market<strong>in</strong>g.The chapter ends with a def<strong>in</strong>ition of value that is used <strong>in</strong> the study with conclud<strong>in</strong>gremarks.3.1 Why study value?The overrid<strong>in</strong>g motive for this study is to explore value <strong>in</strong> the context of <strong>in</strong>dustrial buyersellerrelationships and moreover to explore how value is created <strong>in</strong> such a relationship. Thevalue concept has been used <strong>in</strong> bus<strong>in</strong>ess studies with<strong>in</strong> several different schools of thought.There is no universal def<strong>in</strong>ition of value, but several different conceptualizations and<strong>in</strong>terpretations of the phenomenon - conceptualizations that depend on the context andpurpose of study. 3As already mentioned <strong>in</strong> the <strong>in</strong>troduction, the study of an <strong>in</strong>tangible phenomenon suchas value is difficult and complicated <strong>in</strong> many ways. What makes the study of value difficultis the relativity of the phenomenon. <strong>Value</strong> is def<strong>in</strong>ed and understood differently depend<strong>in</strong>gon who does the assessment, when it is done, under which circumstances and for whatpurpose.This study focuses on understand<strong>in</strong>g how value is used <strong>in</strong> <strong>in</strong>dustrial market<strong>in</strong>g <strong>in</strong> thecontext of <strong>in</strong>dustrial buyer-seller relationships. The aim is to f<strong>in</strong>d out how the value concepthas been used theoretically and to explore empirically what is perceived to be the valuecreated <strong>in</strong> a focal buyer-seller relationship with the aim of <strong>in</strong>creas<strong>in</strong>g the understand<strong>in</strong>g ofthis complex <strong>in</strong>tangible.3.2 The history of value <strong>in</strong> bus<strong>in</strong>ess studiesThe traditional view on value <strong>in</strong> bus<strong>in</strong>ess has its roots <strong>in</strong> <strong>in</strong>dustrial assembly l<strong>in</strong>es. Here theconcept is understood as value that can be calculated with a s<strong>in</strong>gle metric, i.e. the monetary463 What deserves to be po<strong>in</strong>ted out is that <strong>in</strong> this study the understand<strong>in</strong>g of “ value” as “ values” <strong>in</strong> the mean<strong>in</strong>g ofethical and moral constructs are not considered. These highly <strong>in</strong>terest<strong>in</strong>g topics are excluded simply because thisstudy has a different focus.

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