Flier: DeckTools User Guide (F-DTUSERGD12) - Simpson Strong-Tie

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8DeckTools ®User Guide66Training, Support and Customer ForumSimpson Strong-Tie is here to help you succeed with DeckTools software every step of the way.From your first designs to your 100th sale, we offer comprehensive support. Call (877) 332-5397(toll-free) during business hours or e-mail us at support@decktools.com with your questions andcomments.You can also get answers on our Customer Support Forum on the Internet (see page 67 for details).TrainingEvery DeckTools user is encouraged to take advantage of our free one-on-one training as well asonline classes and training videos.One-on-One TrainingWith each license purchase you receive a FREE one-hour personalized training session toget started with DeckTools. This one-on-one Web-based training session covers initial setup,configuration, and a complete project design and estimating session to give you the runningstart you need to put DeckTools software to work for your business immediately. Call (877) 332-5397 or e-mail our training and support specialists at support@decktools.com to schedule yourtraining session.Online TrainingSimpson Strong-Tie regularly offers FREE DeckTools online, classroom-style training sessions.Dates and times are posted on the Customer Forums (click the Calendar button to see a scheduleof online classes—see more info below).In addition, regularly used features are also covered by self-paced online training videos that youcan review anytime at your convenience. The videos are available via the Customer Forum in thePinned Topic category (see more info below) and cover many topics, such as:F-DTUSERGD12 ©2012 Simpson Strong-Tie Company Inc.• Getting started• Estimating• Railings and stairs• Custom lattice and siding• Door and window cutouts (for the adjacent house)• Custom framing• Working with drawings and reports
8DeckTools ®User Guide67Customer Support ForumThe DeckTools Customer Support Forum is an invaluable tool for any DeckTools user. A vibrantcommunity of deck professionals as well as our technical support staff answer questions and holddiscussions on a wide variety of topics. In addition, DeckTools users frequently share customrailings, custom objects and other files.To get started with the Customer Support Forum you must first register by copying the followingWeb address into your browser and filling out the form: http://www.decktools.com/Join.aspx.Within 24 hours, DeckTools staff will approve your account. Once your Customer Support Forumaccount is approved, you can view and post to the forum. To visit the forum, use your browser to goto http://www.decktools.com/Forum2-1.aspx.F-DTUSERGD12 ©2012 Simpson Strong-Tie Company Inc.
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DeckTools ®User Guide356Reports...
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