Positron G-Series User Manual (PDF)

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Positron Telecommunication Systems Inc. – G-Series Gateways User GuidePBX -> Call Handling -> Incoming Call Rules MenuThe Incoming Call Rules menu controls the routing of incoming calls. Typically, incomingcalls are routed to the main IVR system, which then directs calls. However, specificincoming calls can also be routed to a conference bridge, a ring group, a virtualvoicemail box, or even a particular extension. For example: Calls received on aparticular line can be sent directly to a specified IVR system, while all other calls will besent to a ring group.The Add button on this menu allows the addition of new incoming call rule entries.This menu defines which trunk the incoming rule applies to.Name:The name of the incoming call entry120VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299
Positron Telecommunication Systems Inc. – G-Series Gateways User GuideList of possible line trunksBelow the Name field will be a list of trunk lines as defined inPBX -> Trunks / Lines -> Trunks / Lines menu .The checkbox accompanying each will identify the trunkassociated with the incoming call entry.Rules Button:This menu allows the creation of rules for the selected entry.DID:To:Phone number provided by the service provider.Select from the drop-down menu, the ivr, ring group, virtualvoicemail box… etc. to receive the call.CallerID Prefix Name:A name can be prefixed to the CallerID name, to allow the calledparty to determine which DID the call came in on. This informationis sometimes useful in establishing which greeting to give thecaller.CallerID Prefix Number:A number can be prefixed to the CallerID number, to allow thecalled party to determine which DID the call came in on. Thisinformation is sometimes useful in establishing which greeting togive the caller.121VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299
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Positron G-Series User Manual (PDF)

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