Positron G-Series User Manual (PDF)

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Positron Telecommunication Systems Inc. – G-Series Gateways User GuideAnswer:Used by analog lines, enabling this option confirms to the PSTNthat the call has been answered.NOTE: Rules are applied in order of rank, with the uppermost rulestaking precedence over the ones below. This can be controlled withthe Up/Down buttons.‣ To add an incoming call rule:• Click Add• Give the entry a descriptive name• Select the truck from the choices presented• Click Save• From the Incoming Call Rules Menu click the Rules button• In the Rules menu, click Add• If the rule is to apply to a specific DID on a VoIP trunk, enterthe number in the DID field: If the rule is to apply to calls overan analog trunk, leave it blank.• Choose the destination for the call using the drop-down menuin the To: field• If a policy has been developed to code the incoming trunkswith a specific prefix, enter it in the CallerID PrefixName/Number: field• If the trunk is analog, the default is to enable the Answercheckbox• Click Save122VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299
Positron Telecommunication Systems Inc. – G-Series Gateways User GuidePBX -> Call Handling -> Call Accounting MenuSome organizations require that the time spent on outgoing calls be tracked foraccounting purposes. Often they require coding the calls by person, project type andproject number.The Call Accounting menu allows for gathering up to three levels of codes in response tovoice prompts when outgoing calls are attempted. Examples of codes are: employeenumber, project number, work code. At each level, a voice prompt asks for a specifictype of accounting code. The caller must enter a valid code, followed by the “#” key inorder to move to the next step.Call Accounting is enabled using the PBX -> PBX Settings -> Call Handling tab.The Call Accounting menu allows the control of call accounting categories.‣ To add Call Accounting• In the PBX -> PBX Settings -> Call Handling tab enable CallAccounting• Record the voice prompts required for the levels of codesusing the process outlined for IVR menu recordings in the “Torecord a new IVR sound file:” section of PBX -> SoundManager -> IVR Tab• In the PBX -> Call Handling -> Call Accounting menu, click Add• Type the name of the call accounting category in the Namefield.• Select the number of levels of codes needed from the dropdownmenu.• Select the voice prompt from the list of available recordings• Click Code beside the prompt.• Enter the name of the code category in the subsequent menu.• Enter the first valid code within that category.123VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299
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Positron G-Series User Manual (PDF)

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