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Proceedings in pdf format. - Sociotechnical Systems Engineering ...

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DO INTELLIGENT OBJECTS AUTOMATICALLY LEAD TO INTELLIGENT LOGISTICS PROCESSES?Gaby NeumannOtto-von-Guericke University of MagdeburgP.O. Box 4120, D-39016 Magdeburg, GermanyE-mail: Gaby.Neumann@mb.uni-magdeburg.deKEYWORDSLogistics, logistics processes, <strong>in</strong>telligent logisticsobjects, identification technology, RFID.ABSTRACTRadio Frequency Identification (RFID) technology isone of the key drivers for changes <strong>in</strong> logistics. Attach<strong>in</strong>g<strong>in</strong><strong>format</strong>ion directly to an object allows th<strong>in</strong>k<strong>in</strong>g aboutautonomous processes and decentralized architectures ofprocess control <strong>in</strong> logistics systems and supply cha<strong>in</strong>s.But apart from the various needs for technologicalimprovements, standardization of <strong>in</strong><strong>format</strong>ion and dataexchange, or cost reduction with transponders andreaders, it is also necessary to discuss about the impact ofthose technological opportunities on the design andperformance of logistics processes.The paper addresses questions on what does process<strong>in</strong>telligence of logistics objects mean, how much of<strong>in</strong>telligence an object could have, and how processcontrol and management for those <strong>in</strong>telligent objectsmight look like. A variety of approaches to answer thesequestions from current research <strong>in</strong> the field but also fromother discipl<strong>in</strong>es like manufactur<strong>in</strong>g design or networkanalysis is <strong>in</strong>troduced and discussed with regard to theirapplicability.Conclusions are drawn on modifications <strong>in</strong> logisticsprocess structur<strong>in</strong>g and management, but also on chancesand limitations the application of RFID <strong>in</strong> logistics andsupply cha<strong>in</strong> management might have.RFID – DRIVER FOR CHANGES IN LOGISTICSIn the last three decades logistics has changed itsfocus from the previously functionally orientedperspective on logistics operations for bridg<strong>in</strong>g space andtime to the today’s management-oriented concept of aneconomic, holistic design of all object flows <strong>in</strong> processcha<strong>in</strong>s and supply networks.This development has always also been <strong>in</strong>itiated andenabled by the technological progress <strong>in</strong> material flow,automation and control technologies, or <strong>in</strong><strong>format</strong>ion andcommunication technologies. New technologicalopportunities did not only lead to local improvementsand <strong>in</strong>creased efficiency <strong>in</strong> particular logistics operations,but even more to new k<strong>in</strong>ds of logistics processescharacterized by a grow<strong>in</strong>g level of <strong>in</strong>tegration ofmaterial and <strong>in</strong><strong>format</strong>ion flows as well as fundamentallychanged bus<strong>in</strong>ess processes, too.The cha<strong>in</strong> of drivers towards these changes hasrecently extended by Radio Frequency Identification(RFID) technology.RFID has already found a number of application areas<strong>in</strong> logistics. Directly attach<strong>in</strong>g <strong>in</strong><strong>format</strong>ion to articles, forexample, allows build<strong>in</strong>g of complex systems for qualityassurance and manufactur<strong>in</strong>g control as they alreadyhave been applied <strong>in</strong> automotive <strong>in</strong>dustries for manyyears. To support Kanban processes <strong>in</strong> productionmodern RFID systems <strong>in</strong> the UHF range (865 to 868MHz) are used. The tags attached to Kanban boxes areautomatically read; they <strong>in</strong>itiate to change the status of abox from FULL to EMPTY and with this ensure directsupply.Effects result<strong>in</strong>g from this may cover reduced stocksand order lead times, optimized material order processesand lower error rates <strong>in</strong> the production, or transportationprocesses of <strong>in</strong>creased speed and more preciseobservation.Despite its costs, the application of RFID is alreadyeconomically viable <strong>in</strong> closed-loop logistics with aguaranteed re-use of the expensive transponders.Furthermore, clear advantages of RFID with regard toperformance are given <strong>in</strong> special applications whereabsolute process security is required.The wide-scale application of product tagg<strong>in</strong>g alreadyprotects articles aga<strong>in</strong>st theft. In future, this is expectedto enable automatic article identification, too. The tradesector already uses RFID <strong>in</strong> parts of the process cha<strong>in</strong>,namely for logistics and <strong>in</strong>ventory management with theretailers.Especially <strong>in</strong>ternationally lead<strong>in</strong>g companies likeMETRO Group, Wal-Mart and Tesco play an active role<strong>in</strong> rapidly, extensively <strong>in</strong>troduc<strong>in</strong>g RFID <strong>in</strong>to the entirebus<strong>in</strong>ess (see Table 1). These activities aim at improv<strong>in</strong>gAnnual <strong>Proceed<strong>in</strong>gs</strong> of Vidzeme University College “ICTE <strong>in</strong> Regional Development”, 200651

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