F<strong>in</strong>ally, even today, there are many technologicalpossibilities, but what is to be realized under whichconditions, with which purpose and by when still rema<strong>in</strong>san open question. Furthermore, this is also describ<strong>in</strong>g theneed for ongo<strong>in</strong>g <strong>in</strong>vestigation of the necessary orpurposeful <strong>in</strong><strong>format</strong>ion content with the objects: What isthe benefit of hav<strong>in</strong>g permanent access to all <strong>in</strong><strong>format</strong>ion,of an object know<strong>in</strong>g everyth<strong>in</strong>g by itself? How themisuse of <strong>in</strong><strong>format</strong>ion can be avoided?The “Internet of Th<strong>in</strong>gs” and a self-organized logisticssystem based on autonomous, real-time objects (see TenHompel 2005a) is subject of <strong>in</strong>terdiscipl<strong>in</strong>ary research.To let this not become another of those “TechnologyHypes” which will quickly loose importance, but to<strong>in</strong>itiate last<strong>in</strong>g positive changes <strong>in</strong> the logistics processes,truthful cost-benefit analysis have to be carried out andmethodological consequences on logistics and its designhave to be <strong>in</strong>vestigated. For this, first approaches can benoticed, but there is still an enormous need for action.REFERENCESBear<strong>in</strong>gPo<strong>in</strong>t GmbH. 2005. Radio FrequencyIdentification (RFID) - Funktionsweise, E<strong>in</strong>satzbereicheund Nutzenprofile e<strong>in</strong>er zukunftsweisenden Technologie.White Paper: Consumer, Industrial & Technology.Frankfurt 2005. [on-l<strong>in</strong>e] http://www.bear<strong>in</strong>gpo<strong>in</strong>t.de(03.11.2005)Bernhard, J.; Jod<strong>in</strong>, D.; Hömberg, K. 2005. Standardprozesseals Grundlage für die In<strong>format</strong>ionsbedarfsanalysezur Modellierung von großen Netzen derLogistik. In: Magdeburger Schriften zur Logistik, Heft21, 2005, 3-14.IBM Deutschland and METRO Group. 2005. RFID –Motor für Innovationen. Herrenberg, Düsseldorf, Mai2005.Ibold, C. 2005. Prozessoptimierung durch RFID. [onl<strong>in</strong>e]http://www.logistik-<strong>in</strong>side.de/fm/2248/Ibold.<strong>pdf</strong>(09.01.2006)Kuhn, A. 1995. Prozessketten <strong>in</strong> der Logistik – Entwicklungstrendsund Umsetzungsstrategien. VerlagPraxiswissen: Dortmund 1995.MyLogistics – Das Logistikportal. 2005. Studie – VieleUnternehmen arbeiten trotz Vorbehalten <strong>in</strong>tensiv aufRFID-E<strong>in</strong>führung h<strong>in</strong>. [on-l<strong>in</strong>e] http://www.mylogistics.net/de/news/themen/key/news394182/jsp (03.11.2005)Neumann, G. 2005. How to Solve the Puzzle? SimulationSupport for Component-Based Process Design <strong>in</strong>Logistics. In: Y. Merkuryev, R. Zobel, E. Kerckhoffs(eds.), <strong>Proceed<strong>in</strong>gs</strong> of ECMS 2005 – 19th EuropeanConference on Modell<strong>in</strong>g and Simulation, The EuropeanCouncil for Modell<strong>in</strong>g and Simulation, 2005, 31-36.Schenk, M. und Richter, K. 2005. Logistik <strong>in</strong>telligentsteuern. In: IFFOCUS – Logistik verb<strong>in</strong>det, Heft 1/2005,12-16.Schmigalla, H. 1966. Methoden zur Vorausbestimmungdes wirtschaftlichsten räumlichen Strukturtyps und zuroptimalen Gestaltung räumlicher Strukturen desspanenden Fertigung <strong>in</strong> Masch<strong>in</strong>enbaubetrieben.Technische Hochschule Magdeburg, Fakultät fürMasch<strong>in</strong>enbau, Dissertation A, 1966.Scholz-Reiter, B.; Freitag, M.; Rekersbr<strong>in</strong>k, H.; Wenn<strong>in</strong>g,B. L.; Gorldt, C.; Echelmeyer, W. 2005. Auf demWeg zur Selbststeuerung <strong>in</strong> der Logistik – Grundlagenforschungund Praxisprojekte. In: G. Wäscher et al.(Hrsg.); Intelligente Logistikprozesse: Konzepte, Lösungen,Erfahrungen; Begleitband zur 11. MagdeburgerLogistiktagung; LOGiSCH: Magdeburg 2005.Stern, W. 1912. Die psychologischen Methoden der Intelligenzprüfungund deren Anwendung an Schulk<strong>in</strong>dern.In: 5. Kongress der experimentellen Psychologie; Berl<strong>in</strong>1912.Ten Hompel, M. 2005a. Das Internet der D<strong>in</strong>ge –autonome Objekte und selbstorganisierende Systeme derLogistik.[on-l<strong>in</strong>e]http://www.iml.fraunhofer.de/media/<strong>in</strong>ternetderd<strong>in</strong>ge.doc (24.10.2005).Ten Hompel., M. 2005b. Status – Perspektiven – Aspekte.In: Bundesvere<strong>in</strong>igung Logistik (BVL) e.V. (Hrsg.);Wachstum schaffen – Zukunft gestalten; Kongressbandzum 22. Deutschen Logistik-Kongress Berl<strong>in</strong>; DeutscherVerkehrs-Verlag: Hamburg 2005, 64-73.Tolujew, J. und Neumann, G. 1998. Variable Tracefilesfür nutzerorientierte Analysen <strong>in</strong> der Materialflußsimulation.In: <strong>Proceed<strong>in</strong>gs</strong> der Tagung „Simulation und Visualisierung’98“; SCS - Society for Computer SimulationInternational: Delft, Erlangen, Ghent, San Diego1998, 322-333.BIOGRAPHYGaby Neumann received a Ph.D. <strong>in</strong> Logistics from theUniversity of Magdeburg. She co-ord<strong>in</strong>ates the Europeanlogistics educators network for provid<strong>in</strong>g newtechnologies for logistics education <strong>in</strong>side the EuropeanLogistics Association (ELA-LogNet).Annual <strong>Proceed<strong>in</strong>gs</strong> of Vidzeme University College “ICTE <strong>in</strong> Regional Development”, 200660
THE ECR E-COACH: A VIRTUAL COACHING ENVIRONMENT TO IMPROVE UNDERSTANDINGAND IMPLEMENTATION OF EFFICIENT CONSUMER RESPONSE IN PRACTICEGaby NeumannOtto-von-Guericke University of MagdeburgP.O. Box 4120, D-39016 Magdeburg, GermanyE-mail: Gaby.Neumann@mb.uni-magdeburg.deStanislaw KrzyzaniakInstitute of Logistics and Warehous<strong>in</strong>g (ILiM)6, ul. Estkowskiego, POL-12345 Poznan, PolandE-mail: Stanislaw.Krzyzaniak@ilim.poznan.plKEYWORDSE-coach<strong>in</strong>g, supply cha<strong>in</strong> management, ECR,<strong>in</strong>telligent tutor<strong>in</strong>g, problem-based learn<strong>in</strong>g, pedagogicaldiagnosis, e-assessment.ABSTRACTEfficient Consumer Response (ECR) is a concept forsupply cha<strong>in</strong> improvement us<strong>in</strong>g many methods relatedto supply cha<strong>in</strong> management (SCM). To implement andrun this concept <strong>in</strong> practice well-tra<strong>in</strong>ed personnel isneeded closely collaborat<strong>in</strong>g throughout the entire supplycha<strong>in</strong>. The ECR e-coach realizes the idea of help<strong>in</strong>g aperson not to learn and ga<strong>in</strong> knowledge directly, but <strong>in</strong>actively creat<strong>in</strong>g and successfully pass<strong>in</strong>g <strong>in</strong>dividuallearn<strong>in</strong>g processes through guidance-on-demand (i.e.coach<strong>in</strong>g) <strong>in</strong> a virtual environment (e-coach<strong>in</strong>g). Thepaper presents the results of a project aim<strong>in</strong>g to supportthe implementation of ECR strategies <strong>in</strong> Poland andGermany by provid<strong>in</strong>g an e-coach for understand<strong>in</strong>g andimplement<strong>in</strong>g ECR. It discusses didactics implicationsand design rationales taken <strong>in</strong>to consideration, illustratese-coach content and functionality as implemented, andsummarizes lessons learned with regard to trans-national,<strong>in</strong>terdiscipl<strong>in</strong>ary collaboration and technologicalchallenges to be mastered.INTRODUCTIONEfficient Consumer Response (ECR) is a concept forsupply cha<strong>in</strong> improvement by collaboratively us<strong>in</strong>gappropriate methods of supply cha<strong>in</strong> management. Itfocuses on <strong>in</strong>creas<strong>in</strong>g the effectiveness of supply cha<strong>in</strong>sand aims at better respond<strong>in</strong>g to consumers’ needs atreduced costs along the whole supply cha<strong>in</strong> by closecooperation of all members of the supply cha<strong>in</strong>. Preconditionfor successful ECR implementation is a highlevel<strong>in</strong><strong>format</strong>ion flow from the sell<strong>in</strong>g po<strong>in</strong>t throughoutthe entire supply cha<strong>in</strong> by us<strong>in</strong>g common <strong>in</strong><strong>format</strong>ionstandards. The bus<strong>in</strong>ess partners <strong>in</strong> the supply cha<strong>in</strong>,from raw material suppliers to the retail bus<strong>in</strong>ess, usethese <strong>in</strong><strong>format</strong>ion for mean<strong>in</strong>gful market analysis,purposeful plann<strong>in</strong>g of production processes, distributionand mutual accounts of all elements of the supply cha<strong>in</strong>.With this, the ECR concept provides methods forovercom<strong>in</strong>g exist<strong>in</strong>g practical and content-related lacks<strong>in</strong> sphere of up-to-date solutions for truly <strong>in</strong>tegratedcooperation <strong>in</strong> supply cha<strong>in</strong>s and satisfy<strong>in</strong>g the hugedemand for such knowledge <strong>in</strong> the companies (seeLewandowska 2005).ECR has been developed for the distribution part ofthe supply cha<strong>in</strong>, especially with<strong>in</strong> the Fast-Mov<strong>in</strong>gConsumer Goods (FMCG) sector. It offers a number ofcomponents, which can be implemented as one wholepackage or – what seems to be common practice –<strong>in</strong>dependently over a certa<strong>in</strong> period of time. As <strong>in</strong> thecase of all supply cha<strong>in</strong> related concepts, putt<strong>in</strong>g ECR<strong>in</strong>to practice is not a k<strong>in</strong>d of the project to be run by as<strong>in</strong>gle company. Instead, its successful implementationrequires close cooperation of all parties <strong>in</strong>volved (i.e.manufacturer and distributor/retailer <strong>in</strong> general).Consequently, this causes a number of problems andchallenges to be faced and overcome, and calls for goodknowledge and understand<strong>in</strong>g of all relevant ECRcomponents and prerequisites for their efficientapplication. But this is just one side of ECRimplementation issues. The other is that the ECR conceptor at least some of its key elements can be applied asmeasures help<strong>in</strong>g to overcome some general problemsand shortages <strong>in</strong> a particular supply cha<strong>in</strong>. If this shouldbe the case, guidel<strong>in</strong>es for identify<strong>in</strong>g basic causes andways of most efficient improvements are needed. So,there is no doubt that to facilitate all ECRimplementation and execution activities companies mustbe offered a comprehensive tra<strong>in</strong><strong>in</strong>g support.From the didactics po<strong>in</strong>t of view this tra<strong>in</strong><strong>in</strong>g supportshould be based upon a constructivist design, whichassumes that <strong>in</strong> pr<strong>in</strong>ciple knowledge cannot be impartedAnnual <strong>Proceed<strong>in</strong>gs</strong> of Vidzeme University College “ICTE <strong>in</strong> Regional Development”, 200661
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ISBN 9984-633-03-9Annual Proceeding
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“Development of Creative Human -
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TABLE OF CONTENTSINTELLIGENT SYSTEM
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INTELLIGENT SYSTEM FOR LEARNERS’
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LEARNER 1GROUP OF HUMAN AGENTSLEARN
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QuantityQuantityFigure 6. Distribut
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LEARNERStructure of theconcept mapL
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- Page 45 and 46: SPATIAL INFORMATIONFor the visualis
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would be a promising extension. Cur
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AN OVERVIEW OF THE AGENT − BASED
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Suitability for social system simul
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6. MASONDescription:MASON is a fast
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Suitability for social system simul
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could be bad particularly when over
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(for 10 repeat &| CCar[]->runfor);P
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• Streaming audio• Collaboratio
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NECESSITY OF NEW LAYERED APPROACH T
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Up to now, there has only been limi
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aaaaa6= −aa2,1 = − a0,3226= −
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∂ u∂x∂ u∂y2 2+ b = 02 2wher
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a6,3= −2030a4,5−130a4,3- - - -
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0,10,20,30,4( )Mag x y y Ge wx2, =
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Example 1. To understand better the
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Therefore, further the following co
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SOLUTION OF THE THREE-DIMENSIONALEQ
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Mag1, m , m , m1 2 3= mm1 m2m32 2 2
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MagMag0, m , m , m1 2 31, m , m , m
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CONCLUSIONSThe basic content of thi