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Practitioners-Guide-User-Experience-Design

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THE ADVANTAGES OF WEB VERSUS APP<br />

I was working at the Wall Street Journal when responsive web design made its way onto<br />

the scene. The Boston Globe revealed a redesign of its site, and as we widened and<br />

narrowed our browser windows everyone got a little jealous. The Globe had one design<br />

that worked on iPhone, iPad, and all the different Android phones and tablets. Granted,<br />

you couldn’t find the site in an app store, but there was something amazing about how<br />

elegant their solution was. Our head of design technology had reviewed the new system,<br />

and he wanted to explore how we might employ it to give our users a better experience<br />

than our current mobile site. I and the other UX designer on the team dove into the new<br />

framework, and I learned a great deal about the grid our desktop website sat on. The grid<br />

is a relatively easy concept: a web page is x (say 1,000 pixels) wide; divide that by y (10)<br />

and you get the units (ten 100-pixel units). Then you measure each module on the web<br />

page, such as Most Popular Stories or the navigation bar for the number of units it takes<br />

up. (For a deeper understanding of designing for a grid, check out Khoi Vinh’s book<br />

Ordering Disorder: Grid Principles for Web <strong>Design</strong>.) The thing that is so great about<br />

responsive design is that it allows modules to look and behave differently when displayed<br />

in different widths so that they can be optimized for each size. The most useful takeaway<br />

for me, though, was not about optimizing the look and feel of displays. The most useful<br />

takeaway was that with responsive you don’t have to design a bunch of modules, some for<br />

desktop only because they need hover states or mobile only because they need gestures.<br />

When you have only a few fundamental modules that are malleable, you have less visual<br />

design work to do, which in turn means less chance of inconsistencies. Most of all it<br />

means less development time to create and maintain your products.<br />

That doesn’t mean switching to a responsive design is easy, though. When I left the<br />

Journal the team was still in the process of building the new responsive site, and they still<br />

are.

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