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Printed Program (pdf) - CHI 2012 - Association for Computing ...

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Wednesday | Afternoon | 14:30—15:50<br />

n TECHNICAL PRESENTATIONS | 19AB<br />

CHECK THIS OUT: RECOMMENDER SYSTEMS<br />

SESSION CHAIR: James Fogarty, University of Washington, USA<br />

NOTE | AccessRank: Predicting What Users Will<br />

Do Next &<br />

Stephen Fitchett, Andy Cockburn, University of Canterbury, New<br />

Zealand<br />

Describes AccessRank, an algorithm that predicts user actions.<br />

Log analyses (web visits, window switches, and command use)<br />

demonstrate that it outper<strong>for</strong>ms existing techniques (e.g. recency,<br />

frequency). Gives directions <strong>for</strong> deployment.<br />

NOTE | Effects of Behavior Monitoring and Perceived<br />

System Benefit in Online Recommender Systems<br />

Michael Nowak, Clif<strong>for</strong>d Nass, Stan<strong>for</strong>d University, USA<br />

Experiment manipulating an online recommender system’s<br />

behavior-monitoring functionality and its perceived consumer or<br />

corporate benefit. Offers guidance <strong>for</strong> theorists and designers of<br />

recommender systems.<br />

To<strong>CHI</strong> | Design and Evaluation of a Command<br />

Recommendation System <strong>for</strong> Software Applications<br />

Wei Li, Justin Matejka, Tovi Grossman, Autodesk Research, Canada<br />

Joseph Konstan, University of Minnesota, USA<br />

George Fitzmaurice, Autodesk Research, Canada<br />

Explores the design space of modern recommender systems in<br />

complex software applications <strong>for</strong> aiding command awareness.<br />

Per<strong>for</strong>ms a 6-week real-time within-application field study in user’s<br />

actual working environments.<br />

PAPER | Asking the Right Person: Supporting Expertise<br />

Selection in the Enterprise<br />

Svetlana Yarosh, Georgia Tech, USA<br />

Tara Matthews, Michelle Zhou, IBM Almaden, USA<br />

Lab study demonstrating that providing additional in<strong>for</strong>mation<br />

about experts in expertise recommenders leads to better<br />

selections, and indicating which in<strong>for</strong>mation is most useful. Offers<br />

design implications <strong>for</strong> expertise recommender creators<br />

PAPER | To Switch or Not To Switch: Understanding<br />

Social Influence in Online Choices<br />

Haiyi Zhu, Carnegie Mellon University, USA<br />

Bernardo Huberman, Yarun Luon, HP Labs, USA<br />

Do online recommendations sway people’s own opinions? The results of<br />

this paper show that this is indeed the case, with important<br />

consequences <strong>for</strong> consumer behavior research and marketing strategies.<br />

80 | ACM Conference on Human Factors in <strong>Computing</strong> Systems<br />

n SPECIAL INTEREST GROUP | 11A<br />

SIG: END-USER PROGRAMMING<br />

ORGANIZERS<br />

Christopher Scaffidi, Oregon State University, USA<br />

Joel Brandt, Adobe Systems, USA<br />

Margaret Burnett, Oregon State University, USA<br />

Andrew Dove, National Instruments, USA<br />

Brad Myers, Carnegie Mellon University, USA<br />

This special interest group meeting will bring together the<br />

community of researchers and companies focused on creating<br />

end-user programming tools, thereby facilitating technology<br />

transfer and future collaboration.<br />

n SPECIAL INTEREST GROUP | 11B<br />

REJECT ME: PEER REVIEW AND SIG<strong>CHI</strong><br />

ORGANIZERS<br />

Michael Bernstein, Massachusetts Institute of Technology, USA<br />

Dan Cosley, Cornell University, USA<br />

Carl DiSalvo, Georgia Tech, USA<br />

Sanjay Kairam, Stan<strong>for</strong>d University, USA<br />

David Karger, Massachusetts Institute of Technology, USA<br />

Travis Kriplean, University of Washington<br />

Cliff Lampe, University of Michigan, USA<br />

Wendy Mackay, INRIA, France<br />

Loren Terveen, University of Minnesota, USA<br />

Jacob Wobbrock, University of Washington, USA<br />

Sarita Yardi, Georgia Tech, USA<br />

Discussion about review process at <strong>CHI</strong> focusing on 1) ways to<br />

improve reviewing, 2) alternative peer review models, and 3)<br />

educational materials <strong>for</strong> new reviewers.<br />

AFTERNOON BREAK | COMMONS<br />

15:50-16:30<br />

Refreshments are served in the<br />

Commons (Exhibit Hall 4).<br />

INTERACTIVITY | 15:50-16:30<br />

The Interactivity Permanent Collection<br />

will be open during this break in the<br />

Commons (Exhibit Hall 4, Level 1). All<br />

presenters will be present.

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