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INFLIGHT CATERING Process Analysis and User ... - IATA

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5.3. Manage Catering Equipment Asset – <strong>Process</strong> Description<br />

Existing<br />

Target<br />

Analyse Life<br />

Cycle Statistics<br />

Manage Manage Catering Catering Equipment Equipment Asset<br />

Asset<br />

• Repair Equipment when Broken<br />

• Replace Condemned Equipment<br />

• Prevent Equipment Breakable through<br />

Preventive Maintenance Programme<br />

• Plan Equipment Retirement<br />

5.4. Procure Catering Equipment – <strong>Process</strong> Description<br />

Manage Procurement<br />

Contracts & Request<br />

Quotation<br />

Plan<br />

Shipment<br />

Allocation<br />

Procure Procure Catering Catering Equipment<br />

Equipment<br />

Purchase<br />

Catering<br />

Equipment<br />

Receive<br />

Catering<br />

Equipment<br />

Plan<br />

Replacement<br />

Monitor<br />

Shipment<br />

Allocation<br />

Monitor <strong>and</strong><br />

Manage Supplier<br />

Contracts<br />

There is no need to develop this process at that stage of the study. On the other h<strong>and</strong> it is important to keep<br />

in mind that this process is linked from the operational point of view to the processes ‘’Provide Inflight<br />

Service’’ <strong>and</strong> ‘’Manage Logistics’’.<br />

When buying catering equipment, a chipset (i.e. the quantity of trolleys required to fill all aircraft galley<br />

positions) is used, three to five chipsets are purchased with the aircraft. In addition, once a year, a certain<br />

quantity of trolleys is purchased to replace those condemned during the year.<br />

www.iata.org/stbsupportportal 12 <strong>IATA</strong> Simplifying the Business<br />

© INTERNATIONAL AIR TRANSPORT ASSOCIATION 2007

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