INFLIGHT CATERING Process Analysis and User ... - IATA

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# Description Added Value Trolley Content Type Prerequisites Impact if not implemented Priori ty UR 10 Plan Equipment Retirement Identify trolleys scheduled for retirement Determine Catering Equipment Requirements � Ability to build accurate replacement planning ALL 1 UR 11a Develop Catering Equipment Allotment Plan Ensure Daily Catering Equipment Requirements � Anticipate and optimize operations ALL 1 Trolley flow expectation arriving/leaving � Prevent flow disruption UR 12 Catering Facility (weekly & daily basis) per type, airline, contents Alarm Notification when available trolley � Reduce overstock to an optimized level (cost savings) ALL 1 UR 13 volume is below defined availability threshold, taking into account acceptable substitution Build Trolleys � Prevent lack of trolley ALL 1 UR 14 Assign trolley from proper airline to a specific flight number / date in the system � Process conformance � Product compliance Except DF System No project 1 UR 15 Write flight number / date to trolley RFID Tag � Track & trace each asse t Except DF 1* � Process conformance 3 UR 16 Assign contents to a trolley (already assigned to a flight number/ date) by item and quantity in the system and confirm against airline specifications � Product compliance � Labour saving (eliminate final check) � Invoice error reduction Except DF Manufacturer to tag bar items Caterer to tag meals / special meals No contents tracking www.iata.org/stbsupportportal 48 IATA Simplifying the Business
# Description Added Value Trolley Content Type Prerequisites Impact if not implemented Priori ty UR 17 * Write contents to trolley RFID Tag Except DF Extra large Tag Memory UR 18 Assign trolley to a staging area zone in the system � Product compliance � Preserve Quality Except DF No alarm if in wrong zone UR 19 Automatically prepare Customs Docs and Catering Manifest by using data recorded in the system Re-build Duty Free Trolleys � Labour savings � Process conformance E xcept DF UR 20 Assign Duty Free trolley from proper airline to a specific flight number / date in the system � Process conformance � Product compliance DF Readers at Duty Free Supplier Bonded Facility and system access (read and write) No inventory data and trolley status from Duty Free Supplier Bonded Facility UR 21 Write flight number / date to Duty Free trolley RFID Tag � Track & trace each asset DF UR 22 Assign Duty Free contents to a Duty Free trolley (already assigned to a flight number/date) by item and quantity in the system and confirm against airline specifications � Process conformance � Product compliance � Labour saving (eliminate final check) � Invoice error reduction DF Manufacturer to tag Duty Free items No Duty Free contents tracking UR 23* Write contents to Duty Free trolley RFID Tag* DF Extra large Tag Memory UR 24 Automatically prepare Customs Docs and Catering Manifest by using data recorded in the system � Labour savings � Process conformance DF UR 25 Timestamp to indicate when Duty Free Building ends � Turnaround Time Management DF No Turnaround Time Management * User requirement w as reviewed and discussed by Task Force and ultimately not included as a requirement for inflight services www.iata.org/stbsupportportal 49 IATA Simplifying the Business 4 3 1 1* 3 3 3
Page 1 and 2: INFLIGHT CATERING Process Analysis
Page 3 and 4: Glossary of Terms Stakeholder Physi
Page 5 and 6: 1. Executive Summary This document
Page 7 and 8: 2.3. Global Approach Identify Ident
Page 9 and 10: The Catering Equipment The catering
Page 11 and 12: 5. Process Description 5.1. Introdu
Page 13 and 14: 5.5. Provide Inflight Service - Pro
Page 15 and 16: � Usually each Catering Facility
Page 17 and 18: inventory reporting (depends on Air
Page 19 and 20: 7. Fill a ‘’Loading / Update Co
Page 21 and 22: 2. Move built trolleys into ambient
Page 23 and 24: Current Key indicators Request for
Page 25 and 26: Ensure Daily Catering Equipment Req
Page 29 and 30: etc.). � Receiving area is cold/h
Page 33 and 34: Current IT Support Required data de
Page 35 and 36: � Lots of metal around. � Dust.
Page 37 and 38: U/S trolleys are received • Times
Page 39 and 40: Constraints to be taken into accoun
Page 41 and 42: 5.6.4. Level 2 - Manage & Track the
Page 43 and 44: 6. User Requirements 6.1. Criteria
Page 45 and 46: 6.3. Structured of required data Tr
Page 47: 6.4. Operational user requirements
Page 51 and 52: # Description Added Value Trolley C
Page 53 and 54: # Description Added Value UR 47 UR
Page 55 and 56: www.iata.org/stbsupportportal 55 IA
Page 57: Security Data Access � Segregatio

INFLIGHT CATERING Process Analysis and User ... - IATA

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