INFLIGHT CATERING Process Analysis and User ... - IATA
INFLIGHT CATERING Process Analysis and User ... - IATA
INFLIGHT CATERING Process Analysis and User ... - IATA
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Glossary of Terms<br />
Stakeholder Physical Location Type of product<br />
Airline HQ N/A<br />
Repair Facility U/S trolley repair<br />
Warehouse Serviceable trolleys<br />
Aircraft N/A<br />
Caterer Catering Facility<br />
Kitchen Food<br />
Commissary Non-food, non-bonded items<br />
Bonded Facility Bar <strong>and</strong> Duty Free items<br />
Equipment Store Serviceable food trolleys<br />
Duty Free Supplier Bonded Facility Duty Free items, if outsourced<br />
Repair Supplier Repair Facility U/S trolley repair, if outsourced<br />
Definitions:<br />
Catering Equipment: All rotable equipment used for catering; including trolleys, carriers, ovens, coffee<br />
makers, etc.<br />
Trolley: Container on wheels (trolley, cart, etc.)<br />
Carrier: Container carried by h<strong>and</strong> (carrier, stowage unit, box, etc.)<br />
Galley: Infrastructure on board aircraft into which trolleys <strong>and</strong> carriers are inserted.<br />
In this document, the word trolley is used to identify both trolley <strong>and</strong> carrier. However, a decision will be<br />
made as to whether RFID technology should apply first to trolleys, <strong>and</strong> then to carriers, or to both at the<br />
same time.<br />
www.iata.org/stbsupportportal 3 <strong>IATA</strong> Simplifying the Business<br />
© INTERNATIONAL AIR TRANSPORT ASSOCIATION 2007
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