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Twitter<br />

The Basics of Online Recruiting 133<br />

Twitter is <strong>the</strong> leading social media site <strong>for</strong> a trend known as microblogging.<br />

In essence, it’s a <strong>to</strong>ol that allows you <strong>to</strong> post 140 charactermessages<br />

<strong>to</strong> let o<strong>the</strong>rs know ‘‘what you are doing.’’ Twitter has become<br />

a powerhouse in social networking. Recruiters are using it <strong>to</strong><br />

tap in<strong>to</strong> broad networks of people with strong qualifications who<br />

may not be actively looking <strong>for</strong> a job.<br />

Executive Direc<strong>to</strong>r of Talent Tracy Cote and Direc<strong>to</strong>r of Talent<br />

Acquisition Traci Armstrong both work <strong>for</strong> Organic, one of <strong>the</strong><br />

United States’ leading interactive marketing agencies. Organic has<br />

been an early adopter of Twitter in <strong>the</strong> recruiting world, with <strong>the</strong>se<br />

executives leading <strong>the</strong> charge. They say, ‘‘If an interview is like a<br />

first date, <strong>the</strong>n Twitter is like having several phone conversations<br />

be<strong>for</strong>e you meet face <strong>to</strong> face.’’ Twitter allows users <strong>to</strong> develop a network<br />

of ‘‘followers’’ who read your 140-character ‘‘tweets.’’ Organic<br />

has found that a key <strong>to</strong> using Twitter <strong>to</strong> find A-players is <strong>to</strong> develop<br />

a following among <strong>the</strong> people <strong>the</strong>y want <strong>to</strong> recruit. As <strong>the</strong> recruiting<br />

leaders at Organic say: ‘‘Just building an unfocused network of people<br />

is not as helpful as building a following of individuals who work<br />

in <strong>the</strong> areas where you want <strong>to</strong> focus your recruiting ef<strong>for</strong>ts.’’<br />

If, <strong>for</strong> example, you want <strong>to</strong> hire advertising agency account<br />

executives, you would find <strong>the</strong>se people on Twitter and follow<br />

<strong>the</strong>m. They, in turn, will often follow you. Then make sure <strong>to</strong> post<br />

in<strong>for</strong>mation <strong>the</strong>se people find valuable. ‘‘This means talking about a<br />

lot more than your open positions,’’ according <strong>to</strong> <strong>the</strong> Organic team.<br />

‘‘You have <strong>to</strong> talk about issues that people care about and that provide<br />

value <strong>for</strong> <strong>the</strong>m—o<strong>the</strong>rwise <strong>the</strong>y won’t pay any attention <strong>to</strong><br />

you.’’ Talk <strong>the</strong>ir language. Provide valuable perspective. Pass along<br />

links <strong>to</strong> worthwhile blogs. Organic’s recruiters will even pass along<br />

noncompetitive job openings at o<strong>the</strong>r companies. The key is <strong>to</strong> provide<br />

focused, specific insight that potential A-players find valuable.<br />

Twitter is a great way <strong>to</strong> strike up online conversations with Aplayers<br />

whom you’ve never met in person. When you engage with<br />

people this way, over time <strong>the</strong>y can become genuine members of<br />

your professional network. Then, when you periodically let <strong>the</strong>m<br />

know about your desire <strong>to</strong> hire A-players, you reach an enormous

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