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creacion departamento de servicio al cliente ... - Universidad EAN

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Figura 20. “Estrategia <strong>de</strong> Servicio resp<strong>al</strong>dado por el Sistema <strong>de</strong> PQR’s” ....................... 60<br />

Figura 21. “Creación <strong>de</strong> Carpetas para los Tipiphone” ................................................... 61<br />

Figura 22. “Estructura Organizacion<strong>al</strong> <strong>de</strong>l Departamento <strong>de</strong> Servicio <strong>al</strong> Cliente. Empresa<br />

Manufacturera <strong>de</strong>l Sector Textil – Propuesta “ ............................................... 66

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