INFORME DE SOSTENIBILIDAD GAMESA 2009
INFORME DE SOSTENIBILIDAD GAMESA 2009
INFORME DE SOSTENIBILIDAD GAMESA 2009
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Registro mercantil de Álava, Tomo 154, Libro S.A. 94, Folio 1, Hoja 862, Inscripción 1ª – NIF A-01011253<br />
Informe Ref: 2010-105<br />
Versión v.05 de 15 de abril de 2010<br />
<strong>INFORME</strong> <strong>DE</strong> <strong>SOSTENIBILIDAD</strong> <strong>2009</strong><br />
TABLA <strong>DE</strong> CONTENIDOS<br />
CARTA <strong>DE</strong>L PRESI<strong>DE</strong>NTE..............................................................................................................................................3<br />
<strong>GAMESA</strong> ...........................................................................................................................................................................5<br />
PERFIL <strong>DE</strong> <strong>GAMESA</strong> .............................................................................................................................................................. 6<br />
BALANCE <strong>DE</strong>L EJERCICIO <strong>2009</strong> ...........................................................................................................................................10<br />
PERSPECTIVAS 2010 ..........................................................................................................................................................11<br />
ÉTICA EMPRESARIAL .........................................................................................................................................................21<br />
RSC Y MO<strong>DE</strong>LO <strong>DE</strong> <strong>SOSTENIBILIDAD</strong>..................................................................................................................................34<br />
CONTROL <strong>DE</strong> RIESGOS <strong>DE</strong> NEGOCIO ..............................................................................................................................39<br />
CORPORACIÓN..............................................................................................................................................................43<br />
NUESTROS STAKEHOL<strong>DE</strong>RS: EMPLEADOS .....................................................................................................................43<br />
NUESTROS STAKEHOL<strong>DE</strong>RS: CLIENTES..........................................................................................................................55<br />
NUESTROS STAKEHOL<strong>DE</strong>RS: PROVEEDORES ................................................................................................................58<br />
NUESTROS STAKEHOL<strong>DE</strong>RS: ACCIONISTAS E INVERSORES ........................................................................................61<br />
NUESTROS STAKEHOL<strong>DE</strong>RS: COMUNIDA<strong>DE</strong>S ................................................................................................................66<br />
NUESTROS STAKEHOL<strong>DE</strong>RS: MEDIOAMBIENTE, ENTORNO Y ADMINISTRACIONES ..................................................72<br />
TECNOLÓGICA ..............................................................................................................................................................88<br />
<strong>DE</strong>SARROLLO TECNOLÓGICO ...........................................................................................................................................88<br />
<strong>DE</strong>SARROLLO <strong>DE</strong> PRODUCTO ...........................................................................................................................................90<br />
<strong>DE</strong>SARROLLO <strong>DE</strong> PROCESOS ...........................................................................................................................................94<br />
ANEXOS .........................................................................................................................................................................97<br />
PERFIL <strong>DE</strong>L <strong>INFORME</strong> <strong>DE</strong> <strong>SOSTENIBILIDAD</strong> ...................................................................................................................97<br />
<strong>INFORME</strong> <strong>DE</strong> MATERIALIDAD............................................................................................................................................98<br />
INDICE <strong>DE</strong> INDICADORES GRI ........................................................................................................................................100<br />
VERIFICACIÓN IN<strong>DE</strong>PENDIENTE.....................................................................................................................................105<br />
CONTACTO ........................................................................................................................................................................105<br />
GLOSARIO <strong>DE</strong> TÉRMINOS................................................................................................................................................106<br />
<strong>INFORME</strong> <strong>DE</strong> VERIFICACIÓN ...........................................................................................................................................107<br />
Página 2 de 107<br />
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