CRA Annual Report to Parliament 2011-2012 (PDF - Agence du ...

[our mission]
ANNUAL REPORT
2011-2012
[about the Canada
Revenue Agency]
To administer tax, benefits, and related programs,
and to ensure compliance on behalf of governments
across Canada, thereby contributing to the ongoing
economic and social well-being of Canadians.
[who we are]
The Canada Revenue Agency (CRA) administers income
tax, goods and services tax/harmonized sales tax
(GST/HST), and other taxes, and is the principal revenue
collector in the country. We also distribute benefit
payments to millions of Canadians.
[we strive to ensure
that Canadians...]
pay their required share of taxes;
receive their rightful share of entitlements; and
are provided with an impartial and responsive
review of contested decisions.
[2011-2012 highlights]
CANADA REVENUE AGENCY
[our foundation of trust]
Building on our foundation of trust is critical to achieving
our mandate. Trust begins with the CRA values that reflect
our principles and beliefs and guide our behaviour and
practices.
Trust is sustained by our focus on maintaining a fair, open,
and transparent tax and benefits administration that
serves Canadians with a high degree of accuracy,
consistency, and impartiality.
[our contribution to
the social and economic
well-being of Canada]
A well-functioning tax and benefit system is essential
to a healthy economy, a sustainable infrastructure,
and a strong democracy.
We collected approximately $419 billion in taxes and duties.
We issued 111 million benefit and credit payments, totalling approximately
$21 billion.
We identified over $14 billion in non-compliance.
We resolved $40 billon in tax debt.
We employed 39,505 full-time equivalents.