CRA Annual Report to Parliament 2011-2012 (PDF - Agence du ...

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Financial Performance Tables Introduction The following tables provide financial information about the performance of the Canada Revenue Agency (CRA) during the 2011-2012 fiscal year. The tables compare Main Estimates and Planned Spending, as shown in the 2011-2012 Report on Plans and Priorities, with total authorities at year-end and actual expenditures for the fiscal year. The information is presented at the CRA level, the Program Activity level, as well as by authority and type of revenue and expense. The following tables can be found on the CRA web site at: http://www.cra-arc.gc.ca/gncy/prfrmnc_rprts/menu-eng.html FINANCIAL TABLES INDEX Performance Summary Voted and Statutory Items Authorities approved after Main Estimates Sources of Respendable Non-Tax Revenue and Non-Respendable Non-Tax Revenue Respendable Non-Tax Revenue Non-Respendable Non-Tax Revenue User Fees/External Fees User Fees Act – Advance Income Tax Ruling Fee Policy on Service Standards for External Fees – Advance Income Tax Ruling Fee User Fees Act – Taxation Statistical Analyses and Data Processing Fee Policy on Service Standards for External Fees – Taxation Statistical Analyses and Data Processing Fee User Fees Act – Access to Information Processing Fee Policy on Service Standards for External Fees – Access to Information Processing Fee Details on Project Spending Details on Transfer Payment Programs Children’s Special Allowance Payments (Statutory) Disbursements to Provinces under the Softwood Lumber Products Export Charge Act, 2006 (Statutory) ANNUAL REPORT 2011-2012 CANADA REVENUE AGENCY
Performance Summary (in thousands of dollars) 2011-2012 Program activity 2010-2011 Actual Spending Main Estimates Planned Spending Total Authorities CANADA REVENUE AGENCY 145 Actual Spending Strategic Outcome: Taxpayers meet their obligations and Canada’s revenue base is protected Taxpayer and business assistance (PA1) 1 551,883 408,032 408,190 535,703 530,542 Assessment of returns and payment processing (PA2) 2 Accounts receivable and returns 683,036 602,855 602,949 679,696 642,057 compliance(PA3) 511,567 439,003 439,417 529,224 521,505 Reporting compliance (PA4) 1,071,359 960,180 960,180 1,101,008 1,055,758 Appeals (PA5) 164,065 131,792 131,819 182,837 175,064 Strategic Outcome: Eligible families and individuals receive timely and correct benefit payments Benefit programs (PA6) 3 369,838 356,804 356,806 385,717 369,783 The following Program Activity supports all strategic outcomes within the organization Internal services (PA7) 4 1,064,087 1,391,125 1,391,188 1,192,400 1,053,851 Strategic Outcome: Taxpayers and benefit recipients receive an independent and impartial review of their service-related complaints Taxpayers’ ombudsman (PA9) 2,730 3,255 3,255 3,557 2,731 Total 5 4,418,566 4,293,046 4,293,803 4,610,141 4,351,292 Less: Non-Tax Revenues Respendable Revenue –Pursuant to Section 60 of the Canada Revenue Agency Act 245,118 230,688 230,688 245,459 245,459 Plus: Cost of services received without charge 261,489 N/A 277,799 N/A 321,788 Net Cost of CRA6 4,434,937 N/A 4,340,914 N/A 4,427,620 Note: Numbers may not add due to rounding 1 Includes the Softwood Lumber statutory disbursements ($220.7 million in 2010-2011 and $213.9 million in 2011-2012). 2 Includes payments to the Agence du revenu du Québec for the administration of the Goods and Services Tax in that province ($142.2 million in 2010-2011 and $141.1 million in 2011-2012). 3 Includes a) Relief for Heating Expenses (program announced in 2000) ($4.0 thousand in 2010-2011 and $3.4 thousand in 2011-2012); b) Energy Costs Assistance Measures expenses (program announced in the Fall of 2005) ($4.7 thousand in 2010-2011 and $1.5 thousand in 2011-2012); and c) Statutory Children’s Special Allowance payments ($222.4 million in 2010-2011 and $223.5 million in 2011-2012). 4 For planning purposes, the budget for real property accommodations is shown in Internal Services; at year-end, the actuals are attributed to all other programs activities. 5 Total Authorities and Actual Spending exclude amount deemed appropriated to Shared Services Canada 6 Following a modification to the Treasury Board Accounting Standard 1.2 issued in March 2011, Non-Respendable Non-Tax Revenues, which were shown in previous reports, cannot be used to discharge the CRA’s liabilities. As a result, Non-Respendable Non-Tax Revenues are considered to be earned on behalf of the Government of Canada. Therefore, commencing in 2010-2011, the net cost of operations will not be reduced by the Non- Respendable Non-Tax Revenues. ANNUAL REPORT 2011-2012
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Finally, the Board continued to exa
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[our mission] ANNUAL REPORT 2011-20
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12 we issued 111 million benefit an
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Given the importance of the benefit
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[conclusion] During 2011-2012, we a
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value of the payments processed was
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[providing information] web site Th
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There has been a substantial increa
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[voluntary disclosures] The Volunta
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ANNUAL REPORT 2011-2012 we identifi
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Specialized program areas also use
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pre-payment review of GST/HST refun
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to 2.3% of Gross Domestic Product i
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Our performance measures for addres
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[services] service complaints Our S
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Indicator 2010-2011 2011-2012 Chang
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improving our human resources capac
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developed a strategy for managing t
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Board of Management Oversight Frame
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[board’s priorities and accomplis
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ANNUAL REPORT 2011-2012 CANADA REVE
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ANNUAL REPORT 2011-2012 [service st
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ANNUAL REPORT 2011-2012 Service Sta
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Claims - video and film tax credits
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challenges and exceptions advance i
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ANNUAL REPORT 2011-2012 [other item
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Benefit programs and benefit-relate
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D Dispute - General term to designa
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ANNUAL REPORT 2011-2012 CANADA REVE
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Canada Revenue Agency Audited Finan
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Opinion In my opinion, the financia
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Expenses (note 8) Statement of Oper
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Statement of Cash Flows - Agency Ac
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2. Summary of significant accountin
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(k) Contingent liabilities Continge
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(b) Reconciliation of net cost of o
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Page 119 and 120: 5. Amounts payable to taxpayers The
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Page 123 and 124: 15. Pension contributions, interest
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Page 129 and 130: sales tax credits. This was partial
Page 131 and 132: summary information as of March 31,
Page 133 and 134: 1.5 Significant changes in fiscal y
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Page 139 and 140: The CRA will move into an ongoing a
Page 141 and 142: Canada Revenue Agency - Unaudited S
Page 143: $73.9 million for increased disburs
Page 147: Authorities approved after Main Est
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