CRA Annual Report to Parliament 2011-2012 (PDF - Agence du ...
CRA Annual Report to Parliament 2011-2012 (PDF - Agence du ...
CRA Annual Report to Parliament 2011-2012 (PDF - Agence du ...
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Finally, the Board continued <strong>to</strong> examine its governance practices <strong>to</strong> enhance the effectiveness and efficiency of its<br />
processes, and increase its engagement in key strategic discussions. This included moving the Board of<br />
Management Oversight Framework <strong>to</strong> a risk-based assessment approach, thereby, enabling the Board <strong>to</strong> focus on<br />
management expectations of strategic importance, such as <strong>CRA</strong>’s readiness for change.<br />
On a personal note, I would like <strong>to</strong> mention that it was a pleasure <strong>to</strong> work with the Commissioner and her<br />
dedicated management team <strong>to</strong> help the <strong>CRA</strong> advance its strategic vision.<br />
On behalf of the <strong>CRA</strong> Board of Management, I am pleased <strong>to</strong> recommend this report <strong>to</strong> the Minister of National<br />
Revenue, the Honourable Gail Shea, for tabling in <strong>Parliament</strong>.<br />
Susan J. McArthur<br />
Chair, Board of Management<br />
“The Board has consistently worked<br />
with the senior management team <strong>to</strong><br />
ensure <strong>CRA</strong> resources were used<br />
effectively and efficiently in assisting<br />
taxpayers and delivering benefits <strong>to</strong><br />
Canadians.”<br />
—Susan J. McArthur<br />
CANADA REVENUE AGENCY<br />
5<br />
ANNUAL REPORT<br />
<strong>2011</strong>-<strong>2012</strong>