CRA Annual Report to Parliament 2011-2012 (PDF - Agence du ...

developed a strategy for managing the risk of
internal fraud to strengthen and formalize our
current practices; and
developed a method of assessing internal fraud
risk to better understand potential vulnerabilities,
and to assess and improve the effectiveness of our
existing internal controls.
employ enterprise risk management
consistently and systematically
The CRA incorporates risk management into its decisionmaking,
planning, and reporting processes. Our risks focus
on five primary themes:
protecting the
revenue base;
maintaining public
trust;
enablers: resources,
systems, and
processes;
ability to move
forward and evolve;
and
capitalizing on
information and knowledge.
In 2011-2012, we introduced our Corporate Risk Profile,
which combined three enterprise risk reports into one.
The new comprehensive 2011 risk profile includes all
information about our enterprise risks including action
plans for risks requiring mitigation.
Information about actions undertaken to address our risks
is included in chapters one to six.
We also strengthened internal partnerships and
integrated the risk management function into key
corporate processes. Results include:
mapping our risk profile to the priorities presented
in our Corporate Business Plan and program
activity architecture;
integrating risk information and risk management
practices into our investment planning and
management processes; and
ANNUAL REPORT
2011-2012
CANADA REVENUE AGENCY
did you know? We reduced
office paper use per
employee by an additional
19%, surpassing our internal
paper reduction target of
28% from 2005-2006 levels.
encouraging continued coordination and
information-sharing between our risk and audit
functions.
Risk and performance reporting was improved this past
year by developing risk snapshots and including them in
our risk profile. Risk snapshots provide a concise and
complete overview of each risk and are used to monitor
and report on risks and their mitigation plans.
contribution to the federal sustainable
development strategy
We tabled our fifth Sustainable Development Strategy
through the CRA 2011-2012 Report on Plans and Priorities.
The strategy will ensure that
we continue to achieve targets
set in the federal sustainable
development strategy. Over
the past year:
we implemented a
national initiative to
reduce the number of
printing units and
achieved a 6:1 average
ratio of employees to
printing units;
we achieved 10.5% green procurement for goods
and services and reached a 97% level of
procurement officers trained in green
procurement; and
we developed a national plan for sound and secure
disposal of surplus electronic and electrical
equipment.
management oversight
To make sure that we are effectively meeting our
responsibilities for accountability, we use two
complementary tools: the Management Accountability
Framework assessment conducted by the Treasury Board
of Canada Secretariat and the Board of Management
Oversight Framework assessment conducted by our
Board of Management. Together, the two assessment
tools provide a complete evaluation of the CRA’s
management performance. See details of these
assessment results at end of this chapter.