CRA Annual Report to Parliament 2011-2012 (PDF - Agence du ...

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The cost of software in development, which is not amortized, is $86,835,856 as at March 31, 2012 ($154,329,914 as at March 31, 2011). ANNUAL REPORT 2011-2012 CANADA REVENUE AGENCY 2012 net book value 2011 net book value Tangible capital asset class (in thousands of dollars) Machinery, equipment and furniture 7,052 7,324 Software (purchased and in-house developed and/or in development) 392,764 446,227 Vehicles and other means of transportation 809 792 Information technology equipment including leased assets 3,311 85,128 Total 403,936 539,471
8. Segmented information - Expenses The following table presents the expenses by program activity and expense category as described in note 1 of these financial statements. Assessment Accounts of returns Taxpayer receivable and and Internal Reporting and returns payment business Benefit Taxpayers’ services compliance compliance processing assistance Appeals programs Ombudsman 2012 2011 Personnel: (in thousands of dollars) Salaries 549,676 682,962 408,867 318,327 226,219 92,037 80,281 1,671 2,360,040 2,331,814 Other allowances and benefits (including employee benefits described in note 5) 287,983 329,400 203,158 147,341 113,846 45,970 30,512 880 1,159,090 1,077,517 837,659 1,012,362 612,025 465,668 340,065 138,007 110,793 2,551 3,519,130 3,409,331 Accommodation 86,412 88,974 63,886 38,292 40,684 13,964 12,462 220 344,894 327,413 Professional and business services 124,699 16,509 17,880 3,783 5,194 86,601 1,141 67 255,874 204,313 Transportation and communications 53,512 19,739 14,284 51,297 3,729 1,102 16,924 66 160,653 194,861 Federal sales tax administration costs by the Province of Québec - - - 141,067 - - - - 141,067 142,179 Amortization of tangible capital assets (note 7) 38,308 11,813 13,817 23,199 2,908 1,214 3,511 - 94,770 94,564 Repair and maintenance 67,713 339 86 574 3 45 9 - 68,769 94,849 Equipment purchases 40,626 10,085 7,035 3,419 1,585 921 245 8 63,924 45,821 Other services and expenses 17,662 5,809 2,815 2,367 5,472 1,897 14,612 31 50,665 39,896 Materials and supplies 10,307 2,786 1,578 9,945 998 455 236 14 26,319 30,557 Loss on disposal/writeoff of tangible capital assets 7,679 105 10,903 1,070 162 - 10 - 19,929 6,699 Advertising, information and printing services 7,773 154 205 238 352 61 27 26 8,836 10,775 Equipment rentals 1,671 793 361 394 222 114 51 5 3,611 4,322 Total expenses 1,294,021 1,169,468 744,875 741,313 401,374 244,381 160,021 2,988 4,758,441 4,605,580 CANADA REVENUE AGENCY 95 ANNUAL REPORT 2011-2012
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Draft - Protected B 5 November 2012
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“Canadian businesses are a vital
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Finally, the Board continued to exa
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“The CRA has always been committe
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[our mission] ANNUAL REPORT 2011-20
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12 we issued 111 million benefit an
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Given the importance of the benefit
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[conclusion] During 2011-2012, we a
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value of the payments processed was
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[providing information] web site Th
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There has been a substantial increa
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[voluntary disclosures] The Volunta
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ANNUAL REPORT 2011-2012 we identifi
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Specialized program areas also use
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pre-payment review of GST/HST refun
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to 2.3% of Gross Domestic Product i
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Our performance measures for addres
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36 Draft - Protected B 5 November 2
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[services] service complaints Our S
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Indicator 2010-2011 2011-2012 Chang
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Draft - Protected B 5 November 2012
Page 44 and 45: improving our human resources capac
Page 46 and 47: developed a strategy for managing t
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Page 52 and 53: [board’s priorities and accomplis
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Page 60 and 61: ANNUAL REPORT 2011-2012 [service st
Page 62 and 63: ANNUAL REPORT 2011-2012 Service Sta
Page 64 and 65: Claims - video and film tax credits
Page 66 and 67: challenges and exceptions advance i
Page 68 and 69: ANNUAL REPORT 2011-2012 [other item
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Page 74 and 75: S Service standard - A public state
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Page 81 and 82: Opinion In my opinion, the financia
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Page 89 and 90: (k) Contingent liabilities Continge
Page 91 and 92: (b) Reconciliation of net cost of o
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Page 97 and 98: 10. Related party transactions The
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Page 101 and 102: Financial Statements Discussion and
Page 103 and 104: Discussion and analysis Analysis of
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Page 111 and 112: Canada Revenue Agency Statement of
Page 113 and 114: Canada Revenue Agency Statement of
Page 115 and 116: A new accounting standard issued by
Page 117 and 118: Expenses and Recoveries. Except for
Page 119 and 120: 5. Amounts payable to taxpayers The
Page 121 and 122: the CRA administers. It does not in
Page 123 and 124: 15. Pension contributions, interest
Page 125 and 126: Individual and Trust Income Tax Ind
Page 127 and 128: Income Tax Revenues - Individual an
Page 129 and 130: sales tax credits. This was partial
Page 131 and 132: summary information as of March 31,
Page 133 and 134: 1.5 Significant changes in fiscal y
Page 135 and 136: A delegated authorities matrix whic
Page 137 and 138: Control frameworks The CRA uses the
Page 139 and 140: The CRA will move into an ongoing a
Page 141 and 142: Canada Revenue Agency - Unaudited S
Page 143 and 144: $73.9 million for increased disburs
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Performance Summary (in thousands o
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Authorities approved after Main Est
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