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CRA Annual Report to Parliament 2011-2012 (PDF - Agence du ...

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Non-financial assets<br />

Non-financial assets are comprised of 97% tangible capital assets. The <strong>CRA</strong> managed a capital budget of $89.0 million for the<br />

year <strong>2011</strong>-<strong>2012</strong>, of which $9.4 million was deemed appropriated <strong>to</strong> Shared Services Canada and $28.0 million remains<br />

available for use in future years in accordance with the <strong>CRA</strong>’s multi-year resource management strategy.<br />

The vast majority of tangible capital assets owned by the <strong>CRA</strong> relates <strong>to</strong> IT. A substantial portion of <strong>CRA</strong>’s costs related <strong>to</strong> IT<br />

equipment was transferred <strong>to</strong> Shared Services Canada <strong>du</strong>ring the year as part of the Government’s effort <strong>to</strong> streamline the<br />

delivery of email, data centre, network and telephony services across the Public Service.<br />

Software remains the most significant type of tangible capital asset required by the <strong>CRA</strong> <strong>to</strong> deliver its mandate. As a large<br />

organisation responsible for delivering an extensive range of tax and benefits programs on behalf of the federal and of<br />

provincial governments, the <strong>CRA</strong> has specialized software needs that are primarily fulfilled internally through the<br />

development of in-house tailored applications by the <strong>CRA</strong> employees. During the year, the <strong>CRA</strong> invested $39.8 million in<br />

capital expenditures <strong>to</strong> develop cus<strong>to</strong>mized software that will allow it <strong>to</strong> continue <strong>to</strong> administer and enforce tax legislation<br />

efficiently.<br />

Risk<br />

Risk management plays a key role in supporting sound financial management as it allows the <strong>CRA</strong> <strong>to</strong> protect its assets and<br />

reinforces a strong sense of prioritization in investment decisions. At the <strong>CRA</strong>, the Enterprise Risk Management (ERM) Branch<br />

supports the effective management of resources in multiple ways. Firstly, as a member of the committee overseeing<br />

investment projects above $1 million, the Chief Risk Officer and Assistant Commissioner of the ERM Branch brings a risk<br />

perspective <strong>to</strong> the committee's review activities. Secondly, all projects brought <strong>to</strong> the committee require a formal attestation<br />

from the ERM Branch that the <strong>CRA</strong> structured risk management process was followed and that sound risk information forms<br />

part of the submission. The attestation process takes place at various project development stages. Lastly, enterprise risk<br />

information is used <strong>to</strong> inform the development of the <strong>CRA</strong> Strategic Investment Plan (SIP); a long-term plan for significant<br />

future investments. More specifically, project alignment with the priorities outlined in the Corporate Risk Profile is one of the<br />

considerations used <strong>to</strong> inform the priority ranking of initiatives.<br />

For further details on ERM at the <strong>CRA</strong>, please see the Enabling core business operations section of the annual report.<br />

Outlook<br />

The <strong>CRA</strong> continues <strong>to</strong> modernize its operations and re<strong>du</strong>ce red tape <strong>to</strong> enhance services <strong>to</strong> Canadians while re<strong>du</strong>cing its<br />

overall costs. It is increasingly providing services electronically <strong>to</strong> make it easier for Canadians and businesses <strong>to</strong> interact with<br />

the <strong>CRA</strong> at the lowest possible cost. By simplifying the way it collects taxes and distributes benefit payments, the <strong>CRA</strong> will<br />

ensure Canadians and small and medium-sized enterprises receive the benefits and credits <strong>to</strong> which they are entitled as<br />

efficiently and quickly as possible.<br />

CANADA REVENUE AGENCY<br />

105<br />

ANNUAL REPORT<br />

<strong>2011</strong>-<strong>2012</strong>

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