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CRA Annual Report to Parliament 2011-2012 (PDF - Agence du ...

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Our performance measures for addressing<br />

non-compliance<br />

ANNUAL REPORT<br />

<strong>2011</strong>-<strong>2012</strong><br />

CANADA REVENUE AGENCY<br />

Our core business outcome Performance rating<br />

Identified non-compliance is addressed Met<br />

Percentage of cases resulting in a change<br />

Indica<strong>to</strong>r Target<br />

2009-<br />

2010<br />

2010-<br />

<strong>2011</strong><br />

<strong>2011</strong>-<br />

<strong>2012</strong> Rating<br />

International and large business program 90% 95.7% 93.7% 87.4% Mostly met<br />

Small and medium-sized enterprises 75% 81.1% 80.3% 75.3% Met<br />

Underground economy 75% 78.9% 78.4% 79.8% Met<br />

Identified non-compliance<br />

T1/T2/T3 non-filers and GST/HST non-registrants ($ billion) $2.6 1<br />

Employer/Payroll/GST/HST Reviews, Exams and Compliance Audits<br />

($ billion)<br />

Fiscal impact 2 generated per audit FTE ($ million)<br />

$1.6 1<br />

$2.8 $2.8 $2.6 Met<br />

$1.6 $1.6 $1.7 Met<br />

International and large business 3 $2.7 $3.5 $2.9 $2.8 Met<br />

Small and medium-sized enterprises 4 $0.35 $0.40 $0.39 $0.45 Met<br />

Other audits $0.39 $0.40 $0.42 $0.39 Met<br />

Overall $0.9 $1.15 $1.02 $1.01 Met<br />

Payment of tax debt<br />

Percentage of TSO intake resolved in the year of intake 60% 54.6% 64.4% 61.6% Met<br />

Dollar value of TSO pro<strong>du</strong>ction as a percentage of dollar value of TSO<br />

intake of accounts receivable<br />

90% 95.5% 93% 94.2% Met<br />

Dollar value of accounts receivable over five years old ($ billion)

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