CRA Annual Report to Parliament 2011-2012 (PDF - Agence du ...

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ANNUAL REPORT 2011-2012 CANADA REVENUE AGENCY [schedules]
[organizational structure] Linda Lizotte-MacPherson Commissioner and Chief Executive Officer The commissioner is the chief executive officer of the CRA and is responsible for its day-to-day management and direction. Anne-Marie Lévesque Assistant Commissioner Appeals Dave Bennett Acting Assistant Commissioner Assessment and Benefit Services Terrance McAuley Assistant Commissioner Compliance Programs Brian McCauley Assistant Commissioner Legislative Policy and Regulatory Affairs Danielle Morin Assistant Commissioner Taxpayer Services and Debt Management As of March 31, 2012 The Honourable Gail Shea Minister of National Revenue The minister is responsible for the Canada Revenue Agency Peter Estey Assistant Commissioner Atlantic Darrell Mahoney Assistant Commissioner Ontario Maureen Phelan Assistant Commissioner Pacific Cheryl Bartell Assistant Commissioner Prairie Gabriel Caponi Assistant Commissioner Quebec Susan J. McArthur Chair, Board of Management The Board is responsible for overseeing the organization and administration of the CRA and the management of its resources, services, property, personnel, and contracts. Bill Jones Deputy Commissioner The deputy commissioner supports the commissioner and chief executive officer in the day-to-day management and direction of the CRA. Patricia A. MacDonald Chief Audit Executive and Assistant Commissioner Corporate Audit and Evaluation Filipe Dinis Chief Financial Officer and Assistant Commissioner Finance and Administration Cheryl Fraser Assistant Commissioner Human Resources Peter Poulin Chief Information Officer and Assistant Commissioner Information Technology Micheline Van-Erum Assistant Deputy Attorney General Legal Services Sandra Lavigne Assistant Commissioner Public Affairs Catherine Bennett Assistant Commissioner Strategy and Integration Brian Philbin Chief Risk Officer and Assistant Commissioner Enterprise Risk Management CANADA REVENUE AGENCY 59 ANNUAL REPORT 2011-2012
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Draft - Protected B 5 November 2012
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“Canadian businesses are a vital
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Finally, the Board continued to exa
Page 7: “The CRA has always been committe
Page 10 and 11: [our mission] ANNUAL REPORT 2011-20
Page 12 and 13: 12 we issued 111 million benefit an
Page 14 and 15: Given the importance of the benefit
Page 16 and 17: [conclusion] During 2011-2012, we a
Page 18 and 19: value of the payments processed was
Page 20 and 21: [providing information] web site Th
Page 22 and 23: There has been a substantial increa
Page 24 and 25: [voluntary disclosures] The Volunta
Page 26 and 27: ANNUAL REPORT 2011-2012 we identifi
Page 28 and 29: Specialized program areas also use
Page 30 and 31: pre-payment review of GST/HST refun
Page 32 and 33: to 2.3% of Gross Domestic Product i
Page 34 and 35: Our performance measures for addres
Page 36 and 37: 36 Draft - Protected B 5 November 2
Page 38 and 39: [services] service complaints Our S
Page 40 and 41: Indicator 2010-2011 2011-2012 Chang
Page 42 and 43: Draft - Protected B 5 November 2012
Page 44 and 45: improving our human resources capac
Page 46 and 47: developed a strategy for managing t
Page 48 and 49: Board of Management Oversight Frame
Page 50 and 51: 50 Draft - Protected B 5 November 2
Page 52 and 53: [board’s priorities and accomplis
Page 54 and 55: [management of personnel] Against a
Page 56 and 57: [committee membership and director
Page 60 and 61: ANNUAL REPORT 2011-2012 [service st
Page 62 and 63: ANNUAL REPORT 2011-2012 Service Sta
Page 64 and 65: Claims - video and film tax credits
Page 66 and 67: challenges and exceptions advance i
Page 68 and 69: ANNUAL REPORT 2011-2012 [other item
Page 70 and 71: Benefit programs and benefit-relate
Page 72 and 73: D Dispute - General term to designa
Page 74 and 75: S Service standard - A public state
Page 76 and 77: ANNUAL REPORT 2011-2012 CANADA REVE
Page 79 and 80: Canada Revenue Agency Audited Finan
Page 81 and 82: Opinion In my opinion, the financia
Page 83 and 84: Expenses (note 8) Statement of Oper
Page 85 and 86: Statement of Cash Flows - Agency Ac
Page 87 and 88: 2. Summary of significant accountin
Page 89 and 90: (k) Contingent liabilities Continge
Page 91 and 92: (b) Reconciliation of net cost of o
Page 93 and 94: 6. Accounts receivable and advances
Page 95 and 96: 8. Segmented information - Expenses
Page 97 and 98: 10. Related party transactions The
Page 99 and 100: 12. Board of Management Pursuant to
Page 101 and 102: Financial Statements Discussion and
Page 103 and 104: Discussion and analysis Analysis of
Page 105 and 106: Non-financial assets Non-financial
Page 107 and 108: Canada Revenue Agency Audited Finan
Page 109 and 110:
Emphasis of Matter Without modifyin
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Canada Revenue Agency Statement of
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Canada Revenue Agency Statement of
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A new accounting standard issued by
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Expenses and Recoveries. Except for
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5. Amounts payable to taxpayers The
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the CRA administers. It does not in
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15. Pension contributions, interest
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Individual and Trust Income Tax Ind
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Income Tax Revenues - Individual an
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sales tax credits. This was partial
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summary information as of March 31,
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1.5 Significant changes in fiscal y
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A delegated authorities matrix whic
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Control frameworks The CRA uses the
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The CRA will move into an ongoing a
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Canada Revenue Agency - Unaudited S
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$73.9 million for increased disburs
Page 145 and 146:
Performance Summary (in thousands o
Page 147:
Authorities approved after Main Est
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